Operations Manager (Ground) - Des Plaines, IL

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us? Pay Range: $124,322.00 Proposed Ad:CEVA Freight LLC in Des Plaines, IL seeks an Operations Manager - Ground.YOUR ROLEServe as a key leader in directing and managing the Company's inbound and outbound logistics operations, for Ground Domestic Teams.WHAT ARE YOU GOING TO DO?Oversee all aspects of the site's activities to deliver high levels of service while maintaining profitability and cost efficiency, adhering strictly to Company policies and regulatory requirements. Lead, direct, and manage Company's inbound and outbound site operations, for Ground Domestic Team, to ensure that the operational staff execute service agreements at or above the customer's standards. Responsible for oversight of all customer deliveries and pickups of both B2B & B2C. Maximize profitability through customer service, maintaining effective and prompt communication, and addressing all pending matters with the customer in a timely manner. Manage revenue and expenses to meet budget constraints (i.e., oversight of ground domestic team's handling of billing, accounts payable & accounts receivables, as well as contractor settlements for Independent Contractors). Plan and monitor daily staffing schedules, adjusting them as needed to maintain adequate staffing levels that align with operational demands and business objectives. Allocate work assignments effectively, ensuring operational efficiency and staff engagement. Ensure directives, rules, and procedures are effectively communicated to the operations staff. Oversee the implementation and maintenance of safety methods, practices, and programs to guarantee that freight is handled in a safe and timely manner using appropriate equipment and tools. Ensure a clean, professional, and safe working environment is maintained. Manage and oversee administrative functions to ensure all paperwork is processed efficiently, meets compliance requirements, and is completed in a timely manner by administrative staff. Works with Director of Operations and all RFP quotes and the business development (i.e., Sales Team) of new clients, specifically new tariff pricing structure and new customer on boarding. Provide coaching, training, and mentorship to subordinate staff, as well as career development opportunities through training and quality management activities.WHAT WE ARE LOOKING FOR?Education and Experience• Bachelor's degree in Supply Chain Management, Logistics Engineering, Industrial Engineering or related field of study.• 24 months exp. in ground operations Leadership, P&L Management, Supply Chain Management, Customer Service, Contract Negotiation, Continuous Improvement, New Client onboarding, independent contractor & Driver Relations.• Offered Salary - $124,322.00 per yearMust have req # 583377 on application NOTICE OF FILINGEMPLOYER: CEVA Freight LLCPOSITION: Operations Manager - GroundWORKSITE: 1347 S. Mt. Prospect Road - Des Plaines, IL 60018OFFERED WAGE: $124,322.00 per yearJOB DUTIES: Serve as a key leader in directing and managing the Company's inbound and outbound logistics operations, for Ground Domestic Teams. Oversee all aspects of the site's activities to deliver high levels of service while maintaining profitability and cost efficiency, adhering strictly to Company policies and regulatory requirements. Lead, direct, and manage Company's inbound and outbound site operations, for Ground Domestic Team, to ensure that the operational staff execute service agreements at or above the customer's standards. Responsible for oversight of all customer deliveries and pickups of both B2B & B2C. Maximize profitability through customer service, maintaining effective and prompt communication, and addressing all pending matters with the customer in a timely manner. Manage revenue and expenses to meet budget constraints (i.e., oversight of ground domestic team's handling of billing, accounts payable & accounts receivables, as well as contractor settlements for Independent Contractors). Plan and monitor daily staffing schedules, adjusting them as needed to maintain adequate staffing levels that align with operational demands and business objectives. Allocate work assignments effectively, ensuring operational efficiency and staff engagement. Ensure directives, rules, and procedures are effectively communicated to the operations staff. Oversee the implementation and maintenance of safety methods, practices, and programs to guarantee that freight is handled in a safe and timely manner using appropriate equipment and tools. Ensure a clean, professional, and safe working environment is maintained. Manage and oversee administrative functions to ensure all paperwork is processed efficiently, meets compliance requirements, and is completed in a timely manner by administrative staff. Works with Director of Operations and all RFP quotes and the business development (i.e., Sales Team) of new clients, specifically new tariff pricing structure and new customer on boarding. Provide coaching, training, and mentorship to subordinate staff, as well as career development opportunities through training and quality management activities.Minimum Education Requirements: Bachelor's degree in Supply Chain Management, Logistics Engineering, Industrial Engineering or related field of study.Minimum Experience Requirements: Plus 24 months experience in ground operations Leadership, P&L Management, Supply Chain Management, Customer Service, Contract Negotiation, Continuous Improvement, New Client on-boarding, independent contractor & Driver Relations.EMPLOYER CONTACT: Maggie ZunigaHuman Resources Business Partner, NORTAMCEVA Freight LLC15350 Vickery DriveHouston Texas 77032THIS NOTICE IS PROVIDED AS A RESULT OF THE FILING OF AN APPLICATION FOR PERMANENT ALIEN LABOR CERTIFICATION FOR THE POSITION STATED ABOVE. ALL APPLICANTS SHOULD REPORT OR SEND RESUMES DIRECTLY TOTHE EMPLOYER. ANY PERSON MAY PROVIDE DOCUMENTARY EVIDENCE BEARING ON THE APPLICATION TO THE CERTIFYING OFFICER OF THE DEPARTMENT OF LABOR AT THE FOLLOWING ADDRESS:U.S. DEPARTMENT OF LABOR EMPLOYMENT AND TRAINING ADMINISTRATION OFFICE OF FOREIGN LABOR CERTIFICATION 200 CONSTITUTION AVENUE NW, ROOM N– 5311 WASHINGTON, DC 20210The above-referenced notice was posted at the facility or location of the employment for at least 10 consecutive business days from ________ to ________. The notice remained clearly visible and unobstructed while posted at a conspicuous place at the worksite listed above for the entire period of posting and could be read by the employer’s U.S. workers on their way to or from their place of employment. The notice was posted at the physical address of ____________________________________, and specifically on the ____________________________________.__________________________________________Maggie ZunigaHuman Resources Business Partner, NORTAM CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: View email address on click.appcast.io. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Information provided is true and accurate. False statements or information will result in the application voided. Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.