Customer Retention Specialist - State Farm Agent Team Member

Responsive recruiter


Benefits:

• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Vision insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts

Compensation: $23-26 per hour

Our growing State Farm agency is looking for a Customer Relations Specialist who enjoys helping people and providing exceptional customer service.

This position is ideal for someone who enjoys building relationships, solving problems, staying organized, and creating a positive customer experience.

Insurance experience is helpful but not required. We are willing to train the right candidate.

Responsibilities

• Assist customers with policy questions and account changes

• Provide excellent customer service by phone, email, and in person

• Maintain accurate customer records

• Support agency operations and administrative processes

• Follow up on customer requests and service needs

• Build positive long-term relationships with clients

Qualifications

• Strong customer service mindset

• Excellent communication skills

• Organized and detail-oriented

• Professional and dependable

• Able to work effectively in a team environment

• Bilingual skills are welcomed but not required

What We Offer

• Competitive compensation

• Paid training

• Stable and supportive work environment

• Professional growth opportunities

• Established client base

• Team-oriented culture

We are looking for someone who genuinely enjoys helping people and building long-term customer relationships.

Compensation: $23.00 - $26.00 per hour


We're Hiring!

We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Diamond Bar.
• Additional languages spoken: Spanish, Cantonese, and Mandarin

If you want a career, not a job, then we encourage you to apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.