Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Home office stipend
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
What drew me into State Farm was the opportunity to grow as much as I was willing to work — a true “get out what you put in” business where I could build something meaningful while helping people in my community. Once I realized that, I never considered anything else. I started in 2014 with no insurance experience, got all four licenses, learned from the best, and opened my first State Farm office just 3.5 years later. A decade in, I now operate two locations and have had the privilege of seeing my own team members grow into leaders — including one who went on to open his own agency in Louisville, KY. That remains one of my proudest milestones.

Our culture is best described as purposeful. I value self-starters who take ownership of their development and bring competitiveness, curiosity, and a positive mindset to the table. We invest heavily in professional growth with continuing education, coaching, and long-term career paths — from leadership within our two offices, to opportunities with State Farm corporate, to pursuing agency ownership. High performers may also earn international travel trips and early Fridays when weekly targets are met.

We believe life is too short to work somewhere where the paycheck is the only perk. Here, you’ll find a place that challenges you, supports you, and helps you uncover the best version of yourself through hard work, accountability, and the right mindset. If you’re coachable, driven, and ready to grow, this is the kind of office where your career can truly take off.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Andrew Wade - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.