Customer Relations Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:

Im entering my 24th year in business, and our team currently consists of myself and two others. We work closely together to support our customers and continue growing the agency. Our office has a collaborative, supportive atmospherewe enjoy bringing in lunch every month or so and making time to connect as a team.

We value qualities like a great attitude, positivity, trustworthiness, drive, coachability, and empathy, as these traits help us create real value for our customers. We also prioritize worklife balance and offer health benefits to support our team personally and professionally.

If youre looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.

Position Overview:

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements:

• Sales experience preferred
• Interest in marketing products and services based on customer needs
• People-oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to multi-task
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.