Professional - Export Coordinator

Export Coordinator--Contractor Role

Facilitate sales and customer service of spare parts and lab supplies to international customers to ensure on-time delivery of accurate orders that are in compliance with all US Export and Foreign Government Import Regulations.

Accountabilities:

• Provide exceptional customer service and problem resolution to order inquiries and various questions or issues
• Utilize SAP and SED to complete and maintain accurate order and material information obtained from Procurement, vendors and other sources
• Ensure all required export documents are complete and accurate, as well as, correctly and timely transmitted to appropriate parties
• Work effectively with customers, vendors, warehouse team and carriers to complete and schedule shipments according to delivery date requirements

Skills:

• Proficient in Windows, Word, Excel and SharePoint
• Strong interpersonal and communications skills in both verbal and written format
• Demonstrated problem solving capabilities
• Ability to work accurately and independently in fast paced environment while meeting established metrics

Specific Responsibilities Include:

• Non-Standard Picks (all applicable countries)
• Freight
• Shipment Consolidation/Close/Completion
• Tentative Pricing
• Capability and adaptability to assume complete export responsibilities to enable seamless coverage by providing flow-to-the-work and back-up support
• KTW to KTE Shipments
• Sales Order Entry (all countries)
• Quoting
• Claim Resolution