Billing Analyst

Job Title: Billing Analyst Duration: 06 months with possible extension Office: Davenport, IA 52801 Shift: 7:30 AM – 4:00 PM Pay rate: $22/hr on W2 Job Description We are seeking a detail-oriented and analytical Utility Revenue Specialist to support accurate and timely utility billing by identifying, investigating, and resolving billing discrepancies. This role is critical to maintaining customer satisfaction and ensuring compliance with internal policies and regulatory standards. Job Responsibilities Investigate and resolve billing errors utilizing the customer information system (CSS). Process billing corrections and adjustments in compliance with company procedures and audit standards. Interpret and apply utility tariffs, billing policies, and regulatory practices. Research client billing issues as directed. Maintain detailed records of billing activities using Excel spreadsheets. Contribute to process documentation and suggest updates to billing procedures for operational efficiency. Support various ad-hoc billing projects as needed. Minimum Requirements High school diploma or equivalent required; bachelor’s degree in business or related field preferred. Proficient with the MS Office Suite including Outlook, Word, and Excel. Strong analytical and organizational skills with high attention to detail. Ability to manage deadlines effectively in a fast-paced environment. Equal Opportunity Employer Statement As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Compensation The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility. #J-18808-Ljbffr