Assistant Manager to General Manager Trainee

Job Description

Job Description

We are looking for motivated individuals with a long-term interest in sustainable fashion. For assistant managers, experience and an interest in future opportunities in management, district-management and corporate-level positions down the road is essential. We are also looking for individuals who can eventually train to be general manager.

ASSISTANT MANAGERS:

Assistant store managers will assist owners with the operation of a profitable store that is focused on exceptional customer service that exceeds expectations. Responsible for all aspects of managing a single store including hiring/scheduling, developing and managing a team focused on the customer and assisting with buying product. Assist with the oversight of day-to-day store operations to achieve sales and profitability goals, customer acquisition and customer retention. Accountable for inventory quality control, budgeting, including labor cost and operational expenses. This is a hands-on, led by example position.

RESONSIBILITIES:

• Assist the Retail Store Manager in planning and implementing strategies to attract customers
• Coordinate daily customer service operations 
• Track the progress of weekly, monthly, quarterly and annual objectives
• Monitor and maintain store inventory
• Evaluate employee performance and identify hiring and training needs
• Supervise and motivate staff to perform their best
• Coach and support new and existing Sales Associates
• Suggest sales training programs and techniques
• Analyze consumer behavior and adjust product positioning
• Handle complaints from customers
• Research emerging products and use information to update the store’s merchandise
• Conduct regular audits to ensure the store is functionable and presentable
• Make sure all employees adhere to company’s policies and guidelines
• Act as our store’s representative and set an example for our staff
• Strong verbal and written skills.

Qualifications:

• Must live, eat and breathe fashion!
• Stellar knowledge of young adult fashion and brands plus designer. Vintage a plus!
• Amazing organizational and multitasking abilities
• Exceptional customer service skills
• Strong verbal and written communication skills
• Energetic upbeat outlook
• Desire to have a career and grow with the company