Case Administrator

Job Description
Firm Information

Downtown Indy law firm specializing in Social Security/Long Term Disability, Personal Injury and Workers Compensation cases.Consisting of seven attorneys and up to 16 legal support staff including: paralegals, legal assistants and case administrators etc.The firm has been in business for over 20 years and 75 years of combined experience representing Indiana citizens.

Case Administrator - The Case Administrator greet clients, give them paperwork, notify attorney when they are ready to be seen, answer phones and responsible for giving updates to a segment of firm current clients.

Key Responsibilities

• Answer phones and answer questions regarding client case.
• Draft correspondence to clients, Social Security Administration, etc.
• Schedule appointment for clients, vendors and assist in maintaining attorney calendars.
• Process exhibit secured medical records and prepare files for hearing.
• Prioritize caseload based on disability guidelines and hearing deadlines.
• Contact clients to obtain medical information while complying with HIPPA guidelines.
• Process questionnaires for upcoming hearing.
• Must be okay with working in a fast paced, busy environment requiring common sense, courtesy, ability to work with others.Need to be able to go down a flight of stairs to the basement when needed.
• Proficient in Microsoft Office Suite
• Office is prepared to train the right person
• Starting salary $30,000 plus (based on experience)