Warehouse Supervisor

Warehouse Supervisor

The primary function of a Warehouse Supervisor is daily manpower planning, labor management and cost containment for the activities for the contract logistics department within the multi-customer facility. This leadership role is performed in a warehousing and distribution center environment through a workforce of full time hourly employees and ad hoc temporary agency resources.

Essential Duties And Responsibilities:

• Head one or more of the following programs at facility: building maintenance, equipment maintenance, sanitation or safety

• Track, maintain and forward issues related to assets to include handling equipment, storage media, building fixtures, IT equipment to include zebra printers and infrastructure, and maintenance of facility

• Maintain a clean, organized, and safe environment

• Stay abreast of customer scopes of work including immediately elevating scope creep to management

• Plan layout of shop floor/storage media considering the size, characteristics and expected dwell time

• Maintain knowledge of proper methods for operating equipment to include forklifts, reach trucks, man-up, etc.

• Maintain knowledge WMS': query inventory, track transactions, run reports, operate RF scanners, etc.

• Provide accurate recording and retention of inventory and item movement; oversee inventory control activities to include cycle counts and physical inventories

• Maintain and review records to include bill of ladings goods receipts, packing lists (shipment manifest), tally sheets for accuracy and compliance with established procedures

• Trace history of SKUs received and stored to determine reasons for discrepancies and recommend remedial actions to resolve discrepancies for the future

• Maintain basic understanding of TSA/DSA facility/security requirements and recordkeeping.

• Assign duties and examine employees' work for accuracy, neatness, and compliance to procedures

• Prepare composite reports from individual reports of subordinates

• Maintain harmony and equity among workers and resolve complaints

• Supports Warehouse Manager in the recruitment and interview process of new hires.

• Manage warehouse staff to include progressive discipline, employee payroll issues, and annual reviews

• Track and catalog customer level labor and space utilized and provide to manager

• Develop and maintain efficient workflows, daily manpower plans and schedules

• Attend or conduct daily operational kickoff and manpower planning meeting with colleagues to effectively share resources to include floor space, staff and equipment

• Perform other duties as assigned

Note: Due to business necessity or in the event a facility is a shared CL and freight forwarding (FF) location, the employee may also be required to perform the duties and responsibilities listed in the contract logistics Warehouse Supervisor job description.

Supervisory Responsibilities:

Supervise up to seven full time employees and as many as seven additional temporary employees

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and ability required.

Education And/Or Experience:

• Associates degree (AA) from a two-year college or equivalent work experience, or equivalent combination of education and work experience will be considered in lieu of educational requirement

• High school diploma or GED

• Three to five years' experience concentrated in a distribution center environment with an international third-party logistics company previous team leader and training experience

• Two to three years of team lead experience in a warehouse and distribution center environment preferred

• Prior experience as TSA Screening Supervisor preferred

• Working knowledge of various warehouse tools and equipment required

• Basic proficiency in operating a warehouse hand-held device

• Forklift certification required

• Experience with Warehouse Management Systems, basic inventory control, and domestic transportation documentation

• Completion of industry related course(s) is an asset

• Bilingual (English/Spanish) skills a plus

Knowledge, Skills, & Attributes:

• Attention to detail

• Organizational skills

• Strong verbal and written communication skills

• Time management and prioritization

• Ability to handle high-pressure environment

• Customer-focused

• Demonstrates teamwork

• Basic skills in Microsoft Office Suite (Word, Excel, PowerPoint), Email and Internet

• Ability to read and comprehend instructions, standard operating procedures and customer requirements, and safety policies and procedures in English

• Ability to read, comprehend and complete basic checklists, forms or other related documents typically found in a warehouse environment

• Basic math skills including addition, subtraction, multiplication and division and knowledge of calculator use

• Ability to input data into a relational database is required

• Analytical skills / problem-solving ability

• Leadership skills – able to train, coach, and develop subordinates

• Willingness to work overtime hours and some weekends

Physical Demands:

While performing the duties of this job, the employee is required to:

• Stand, stoop, kneel, sit, crawl and walk for extended periods of time

• Push and pull loaded carts, pallet jacks and strollers

• Lift and carry cartons, materials and wooden pallets at a minimum of 25 pounds

• Use arms, hands, fingers and body to transport cartons, materials and wooden pallets

• Use of senses to include hearing, talking, touching, feeling and vision. Specific vision abilities required include seeing clearly in both near and far distances

Reasonable accommodations may be made to accommodate individuals with disabilities to perform this job.

Work Environment:

The environment is safe provided proper measures and precautions are taken. The typical working environment includes the following:

• Working inside and outside of a warehousing and distribution facility

• Working inside and outside of trailers and containers

• Working around electrical or battery driven packaging machines and conveyors with moving parts

• Working around moving objects and vehicles

• Exposure to dampness, humidity and ambient temperatures

• Working in dark trailers, aisles or walkways until proper lighting is employed

• Slippery, wet or uneven surfaces.

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!