Principal - Consumer Products, Retail and Logistics

Job Description

Principal – Consumer Products, Retail and Logistics, Infosys Consulting

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Infosys Consulting is currently seeking a Principal with proven consulting experience in the Consumer Products, Retail and Logistics sectors.

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Who we are:

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Infosys Consulting’s Consumer Goods, Retail and Logistics vertical is a community of business strategists, innovators, process engineers and technology leaders who partner with our clients’ to deliver large scale business and IT/digital transformations.

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Who you will collaborate with at Infosys:

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Highly experienced, expert practitioners who have joined from big 4 consulting, IT services organizations, leading agencies, and technology platform companies. In addition, you will collaborate with several other business units within the larger Infosys organization.

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CRL Focus Areas:

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• Experience Transformation – Help clients think and act holistically about how experiences, digital products and services are designed, implemented, managed and optimized to meet consumer needs and drive growth.
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• Digital Business Transformation – Help clients leverage the power of strategy, data, AI and technology to accelerate to their future, digitally enabled state, both in the way they work and the way they serve their customers.
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• Intelligent Operations – Help clients enable the effective and efficient execution of business operations through data, technology, and workplace modernization.
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• Digital Supply Chain Management (SCM) – Help clients leverage next generation technologies to improve end-to-end supply chain performance, agility and resilience.
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• ERP Transformation – Help clients design and build an ERP system that supports the organization’s strategic goals and provides the flexibility and scalability to adapt to changing business needs
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Key Responsibilities

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• Drive account growth through proactive pitches, business case development, and account mining within existing and target clients
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• Sell and lead large-scale transformation programs, owning the end-to-end sales cycle from opportunity identification through contract close
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• Partner with account teams and delivery leaders to build a robust pipeline, shaping deals early and positioning the firm as a strategic partner rather than a reactive vendor
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• Develop and pitch points of view on emerging supply chain topics — AI-driven demand/supply planning, control tower and visibility solutions, resilience and risk management — to open new conversations with clients
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• Serve as a trusted advisor to client executives, bringing deep expertise in AI & Data, Supply Chain Planning, Procure to Pay and/or Order-to-Cash
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• Lead and oversee delivery of complex, large-scale transformation programs, ensuring quality, timeliness, and value realization
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• Build and maintain strong client relationships that support long-term account expansion
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• Shape point-of-view and thought leadership around AI Led Transformation, and Retail/CPG Operations
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• Mentor and develop consulting talent, contributing to practice-building and capability development
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Qualifications

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• M.B.A or equivalent advanced degree
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• 7+ years of management consulting experience within Consumer Products, Retail, and/or Logistics sectors, with a strong track record in sales, relationship management, and account growth
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• Proven experience selling and leading large, complex transformation programs
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• Deep expertise in one or more of: AI & Data, Supply Chain Planning, Order-to-Cash
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• Working knowledge of platforms such as o9, SAP IBP, and SAP S/4HANA
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• Demonstrated ability to build compelling business cases and lead proactive client pitches
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• Strong executive presence with excellent written and verbal communication skills
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• Ability to travel extensively
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• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
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About the Role – Principal, P&C Insurance, North America

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The applicant should have experience in advising P&C Insurance client executives, both business and IT, and experience leading teams for digital transformation, process reimagination, platform modernization programs, AI, and internal/external consulting engagements. Applicants should have some of the following experiences in the P&C industry:

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Property and Casualty insurance Product experience:

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• Personal Lines (Vehicle/Auto, Motor Cycle, Watercraft, Fire), Property Lines (Home, renters, Condo, etc.), Commercial Lines (Property, Auto, Marine, General Liability, Business Insurance, Workers Compensation, Farm)
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• Functional Areas – Product development, Product Consolidation, P&C Claims Management and Distribution Management
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• Experience to latest trends and disruptive innovations in Insurance space like AI, Embedded insurance, Uberization of Agency Models, Touchless claims, Virtual Agents, etc.
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• Digital transformation programs or modernization programs.
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• Platform implementations, legacy transformation, and digitization of services across the P&C value chain.
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• Business operations in problem identification, analysis, and recommendation – analysis of current state, root cause analysis, developing insights, identifying solutions, and designing future state.
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• Process reimagination, process optimization, change management, design thinking type techniques.
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• Property and Casualty platforms like Guidewire, DuckCreek, Majesco, EIS, Applied Systems, etc.
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Additional Consulting Responsibilities

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• Client Relationship and Development: Leads team interactions with clients, including clients at senior levels. Anticipates and proactively addresses client’s needs. Earns client’s respect and appreciation.
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• Client Delivery: Leads client delivery teams. Manages projects and drives projects to completion.
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• Value and Expertise: Establishes focus area and concentrates deployment and delivery in that area. Establishes track record in focus area. Begins to contribute thought leadership and IP in focus area.
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• People Development and Learning: Mentors and develops consultants on delivery teams. Ensures team members have skills needed to execute and deepen their expertise while on the project. Has counselees and meets them regularly. Helps them understand strengths and weaknesses, set realistic targets, and establish development plans that balance firm needs and personal aspirations.
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• Consulting Behaviours: Develops focus area or specialization. Builds personal brand. Leads and mentors others. Cares about development of junior consultants and invests in their progression. Grows Infosys network outside of Consulting. Leverages relationships with CSG and other delivery units to enhance client solutions and identify new opportunities for Consulting work. Reads situations and adjusts personal approach accordingly. Adopts behavior and language appropriate to the situation, to stay effective in different environments. Stays abreast of market developments in practice or discipline. Identifies threats and opportunities and positions to meet them; proactively learns new skills and abilities to stay relevant.
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• Leadership and Firm Development: Leads delivery teams effectively, providing direction, guidance, motivation, course correction, and air cover as appropriate. Supports development of innovative thinking. Understands the Infosys Consulting business drivers and KPIs needed to build an effective and successful business. Represents Infosys through appropriate application of Infosys' sales and marketing materials/publications (service offerings, blog posts, etc.). Plays a key role in practice or firm-building activities. Takes bottom-line responsibility for firm building deliverables or activities.
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• Sales: Supports Associate Partners and Partners in pursuit and proposal work. Identifies opportunities from client work and relationships; raises them to appropriate Associate Partner or Partner for action.
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Basic Qualifications

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• Bachelor’s degree or foreign equivalent required.
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• Minimum of 7 years of relevant work experience with 2 years of experience in comparable consulting services.
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• Worked across the insurance value chain line
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• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
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• Multitask, engage with stakeholders, plan effectively, and consistently achieve operational goals.
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• Excellent relationship-building abilities.
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• Ability to collaborate with resources in global delivery model.
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• Experience in leading programs using Agile and/or hybrid methodologies.
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Preferred Qualifications:

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• MBA or equivalent advanced degree, Industry-related certification preferred.
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• Creative problem solver
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• Strategic mindset and the ability to collaborate with other team members
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Additional information

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Travel to client sites and for practice work efforts is required on an as needed basis.

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For candidates based out of CA, WA, NY, IL, MN,NJ states, estimated annual gross compensation range is $154,375 to $193,125

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Benefits

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Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

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• Medical/Dental/Vision/Life Insurance
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• Long-term/Short-term Disability
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• Health and Dependent Care Reimbursement Accounts
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• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
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• 401(k) plan and contributions dependent on salary level
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• Paid holidays plus Paid Time Off
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About Us

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Infosys Consulting is a next-generation consulting partner that bridges strategy and execution. With an AI-first mindset, deep industry knowledge, and the combined strengths of business and technology consulting, it helps enterprises turn bold vision into tangible outcomes, faster, smarter, and at scale. Infosys Consulting is helping some of the world's most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today's digital landscape to win market share and create shareholder value for lasting competitive advantage.

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EEO

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Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.