Located in Templeton amongst the oak trees, Adventist Health Twin Cities has
been serving northern San Luis Obispo County since 1977. Comprised of a 122-bed
acute care facility, our team provides exceptional care in emergency medicine,
orthopedics, obstetrics, digestive disorders, wound care, and various medical,
surgical and outpatient services. Locals enjoy weekly farmers markets in
downtown Templeton, farm-to-fork dining, beautiful landscapes for hiking and
biking, and beach days just fifteen minutes away at Cambria and Morro Bay.
Job Summary:
Coordinates a variety of admitting and clerical duties to facilitate the
efficient processing and scheduling of patients for the department. Provides
communication with patients and visitors that promotes a high level of overall
satisfaction and quality of care. Performs duties in an outpatient location.
Job Requirements:
Education and Work Experience:
- High School Education/GED or equivalent: Preferred
- Associate’s/Technical Degree in business, healthcare or computer science or
equivalent combination of education/related experience: Preferred
Essential Functions:
* Greets, receives and escorts patients/visitors, and notifies necessary
personnel of their arrival. Answers multiple phone lines and intercom, and
communicates appropriately. Gives appropriate attention to
complaints/requests as needed. Receives, interprets, verifies and processes
physicians' orders. Admits/discharges daily patients and creates charts.
Provides clerical support for departmental meetings, projects and activities
as needed.
* Completes and forwards all required information, charts, records, documents
as requested. Requests previous patient records from medical records as
needed. Maintains department records, reports, statistics. Orders and
maintains an adequate inventory of all office supplies and equipment.
Identifies current status of patient's insurance, as well as range of
benefits. Identifies and collects co-payments and limits of services for all
patients.
* Provides appropriate forms to billing and other departments. Assists with
maintenance of hospital forms. Performs various confidential clerical duties
including, but not limited to data entry, obtaining patient's signature for
needed documents and/or consents forms, filing and answering phones. Helps
schedule patient appointments. Obtains all necessary billing, insurance and
other demographic information.
* Informs patients of any preparations needed for examination, and reminds them
of their preparations at time of appointment confirmation. Obtains all
necessary billing, insurance and other demographic information. Assists in
scheduling appointments and making reservations for departmental needs such
as classes, programs and in-services.
* Keeps waiting rooms neat, clean and organized. Communicates with those
waiting. Monitors panels for alarms and reports to appropriate department.
Provides coverage and/or assistance when necessary to maintain quality
standards of the department. Compiles information for reports, manuals,
handouts and meetings as needed. Provides clerical support for department
meetings and departmental activities. Assists with research and provides
administrative support to special projects.
* Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and
patients. Therefore, we require that all associates receive all required
vaccinations as a condition of employment and annually thereafter, where
applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit
for more information about
E-Verify. By choosing to apply, you acknowledge that you have accessed and read
the E-Verify Participation and Right to Work notices and understand the contents
therein.
