Shift Lead at FIRST CAPITAL POKE BAR
FIRST CAPITAL POKE BAR
Job Description
Job Description
First Capital Poke Bar in Kingston, NY is looking for one Shift Lead to join our 9 person strong team. We are located on 310 Wall St. Our ideal candidate is self-driven, punctual, and reliable.
Responsibilities
Operations & Quality Control
- Maintain Standards: Oversee daily cleanliness, health code compliance, and checklist completion.
- Quality Assurance: Monitor the quality of all customer orders and prep items (produce, proteins, sauces).
- Inventory & Prep: Manage weekly inventory reporting and prioritize prep lists to ensure zero item outages.
- Facility Oversight: Resolve minor building or equipment issues and escalate major concerns to upper management.
Team Leadership & Development
- Staff Training: Lead the onboarding and "on-the-spot" coaching for both front and back-of-house staff.
- Performance Management: Coordinate daily tasks, motivate the team toward goals, and document employee corrections (tardiness, efficiency, etc.).
- Labor Management: Adjust staffing levels based on real-time sales volume and report schedule changes to management.
Customer Experience & Finance
- Guest Relations: Interact with customers to ensure a positive experience and resolve any immediate complaints.
- Financial Accuracy: Accurately process and reconcile all shift payment transactions.
Qualifications
- Experience in a fast-paced restaurant environment
- Prior leadership experience
- Strong communication and listening skills
- Able to resolve conflicts efficiently and professionally
- POS experience and basic math skills
- Outgoing and engaging personality
- Full time availability
- Wage would be based upon experience, and does include tips on top of the hourly rate.
We are looking forward to receiving your application. Thank you.
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