Kroger - FRONT END/CASHIER

Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Deliver and encourage other associates to deliver excellent customer service 
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes 
• Complete file maintenance log for price discrepancies 
• Maintain cleanliness of checkstand area to housekeeping standards 
• Answer telephones 
• Comply with all corporate policies 
• Promote and follow Company initiatives 
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale 
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary 

Store Accounting:

• Maintain all store accounting functions 
• Prepare bank deposit of excess funds (cash and checks

Customer Service Desk:

• Open and close desk 
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals 
• Provide lottery service (except Alaska) and fish and game licenses 
• Send/receive faxes 
• Administer lost and found 
• Run vendor reports 
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation

QUALIFICATIONS

Minimum 

• High school diploma or general education degree (GED); or combination of relevant education and experience 
• Six months cashier experience to work at Customer Service Desk 
• Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco 
• Ability to pass drug test
• Ability to work in a fastpaced environment 
• Ability to work weekends on a regular basis, work any shift and work overtime as needed 
• Ability to organize/prioritize tasks/projects 
• Accuracy/attention to detail 

Desired 

• Knowledge of company policies, procedures, and organizational structure 
• Related retail experience