Guest Experience Lead (GEL)
McDonald's
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Description: McDonald's Works for Me. I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me. The Job for Me - Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me - Our people want to say YES - to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills. We are committed to being America's best first job. Let's talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by: * Greeting guests and communicating with them while ordering * Offering help with using the ordering kiosks * Offering assistance to those in need of some extra hands * Checking with them once they have their food to make sure they're satisfied, or to see if they need anything else * Ensuring kids receive a kid treat * Handling any concerns * Communicating with the restaurant team to provide feedback and recommendations All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn't believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant. Additional Info: A job as a Guest Experience Leader at a McDonald's Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include: * Competitive pay * Medical, dental and vision coverage * 401k with matching contributions * Paid time off equal to 2% of gross earnings * Unpaid Leaves of Absence * Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language * Discount programs * Free meals / meal discounts This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.aa415a4b-8b21-40fc-a65c-70d2b25ca29a
$15 per hour
...the job or whether you are hired. Benefits: A job as a Guest Experience Leader at a McDonald's Franchise owned restaurant gives you... ...Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: All you'll need is an outstanding...SuggestedFull timePart timeFlexible hours$15 per hour
...the job or whether you are hired. Benefits: A job as a Guest Experience Leader at a McDonald’s Franchise owned restaurant gives you the... ...Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: All you'll need is an...SuggestedFull timePart timeLocal areaFlexible hours- ...McDonald's - 100 North La Grange Road - Responsibilities: Greet guests and communicate with them while ordering; Assist guests with using the ordering kiosks; Check in with guests after they receive their food to ensure satisfaction; Ensure kids receive a kid treat; Handle...Suggested
- ...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU. PERKS... ...locations. This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are...SuggestedHourly payFull timeLocal areaFlexible hoursShift work
- ...Illinois. The ideal candidate will have a minimum of 2 years of fast-paced leadership experience, be certified in food handling, and demonstrate a commitment to creating legendary guest experiences. This role offers competitive compensation, a supportive work atmosphere,...Suggested
- ...17 Lake Street - Oak Park, IL 60301 Salary Range: $15.50 - $17.00 Hourly The role of a Guest Service Associate (GSA) is the first and last impression of the guest's entire experience, so it is important to always maintain a cheerful and positive attitude. A Guest Service...Hourly pay
- Anchor Point Management Group in Oak Park, IL is hiring a Guest Service Associate (GSA) to provide exceptional customer service and... ...The ideal candidate has a high school diploma or GED, with prior experience preferred. Responsibilities encompass managing guest...
- ...Partner in overseeing daily operations. This role ensures the maintenance of company standards while providing a memorable experience to guests. The ideal candidate will have management experience, open availability, and strong leadership skills. Benefits include an uncapped...
- ...A leading hotel management company in Chicago seeks a General Manager responsible for overseeing... ...leading a large team, and ensuring exceptional guest service. The ideal candidate will have at least three years of experience as a hotel general manager and ideally, experience...
$22.5 - $25.89 per hour
...functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being... ...environment for our people. Job Summary The Guest Experience Lead is responsible for ensuring all guests (i.e., customers) receive...Minimum wagePart timeShift workNight shiftWeekend workDay shiftAfternoon shiftEarly shift- A leading beauty franchise in Chicago is seeking a Lead Customer Service Rep to guide and... ...ideal candidate will have leadership experience, a results-oriented mindset, and the ability... ...with confidence and create exceptional guest experiences, apply today. #J-18808-...Full time
- A leading restaurant chain is seeking a Team Leader to manage day-to-day operations and... ...standards for food quality, and enhancing guest satisfaction while fostering a positive... ...candidates are energetic, have prior managerial experience, and are passionate about nutrition and...Daily paid
- Alumni Ventures is seeking a Catering Team Lead in Chicago. In this role, you will assist... ...exceptional catering services and build guest loyalty. Responsibilities include driving... ...are prepared accurately and on time. Experience in catering and excellent customer service...Afternoon shift
$22.6 - $26.07 per hour
The Fresh Market in Chicago is hiring a Deli Department Lead to enhance guest experiences and support the Deli Manager. This role involves managing team performance, ensuring operational efficiency, and providing exceptional service to customers. Candidates should have...Hourly pay- Hyatt seeks an enthusiastic Associate Manager, Loyalty Strategy & Guest Experience to enhance loyalty and guest experience. You will collaborate closely with multiple teams to drive initiatives and manage guest preferences. The ideal candidate has a Bachelor's degree and...Flexible hours
$22 - $24 per hour
Eataly in Chicago is seeking a Front End Lead to supervise the cashier team while ensuring optimal guest experiences. This role involves handling transactions, approving discounts, and coordinating online orders. The ideal candidate should have at least 1 year of supervisory...Hourly pay- ...popular restaurant chain is looking for a Shift Lead in Chicago, IL. This position requires... ...operations, training employees, and ensuring excellent guest service. Ideal candidates have at least 6 months of restaurant experience and hold a high school diploma. Benefits...Shift work
- ...dedicated Shift Manager to oversee store operations and lead the team in Chicago Ridge, Illinois. You will... ...to 2 years of retail or food service management experience, excellent leadership skills, and a strong focus on guest service. Join us in delivering outstanding...Shift work
$60k - $85k
...opening in Fall 2026. This role requires at least 2 years of restaurant management experience. Responsibilities include overseeing beverage inventory, ensuring staff efficiency, and enhancing guest experiences. The position offers a competitive salary between $60,000 and $85...- ...you can thrive inside and outside of work. Your Day-to-Day Impact: Lead by example – Oversee daily operations with a hands-on, motivational approach. Deliver an outstanding guest experience – Ensure every customer leaves happy. Keep the team thriving – Hire,...Shift work
- ...for opportunities to learn. They are responsible for ensuring Guest satisfaction while maintaining efficient store operations and enforcing... ...the store in a leadership capacity. Ensuring a superior guest experience, maximizing sales performance, and driving profitability while...Work at officeLocal areaFlexible hoursShift work
- ...of service and cleanliness, and managing staff effectively. The ideal candidate will have experience in a hotel environment, strong communication skills, and a commitment to guest satisfaction. A Bachelor’s Degree is preferred, along with Alcohol awareness certification...
$78.5k - $102k
A leading hospitality company located in Chicago is seeking an Associate Manager, Loyalty Strategy & Guest Experience. The role involves collaborating on initiatives to enhance guest experiences and manage loyalty programs. The ideal candidate should have 3-5 years of management...- BENCHMARK in Chicago is seeking a motivated Night Auditor to join our Front Desk team. This role involves creating memorable guest experiences during overnight hours, checking guests in, and resolving any issues that arise. Ideal candidates will possess a high school diploma...Night shift
- ...General Manager for Applebee's in Chicago, Illinois. The successful candidate will oversee restaurant operations, ensuring a great guest experience and achieving profitability. Responsibilities include directing team performance and maintaining quality standards. Candidates...
$19.75 - $21.42 per hour
The Fresh Market is seeking a Bakery Department Lead in Chicago to ensure an exceptional guest experience and support the Bakery Department Manager. This position involves monitoring labor schedules, managing inventory, and leading a high-performing team. The ideal candidate...Hourly payFlexible hours$17 - $20.25 per hour
Join Panera as a Catering Lead in Oak Lawn, IL, where you will manage catering orders and ensure memorable experiences for guests. The role requires effective communication, a self-starter attitude, and adherence to food safety standards. You’ll deliver orders and help...Local areaFlexible hours$22.8 - $26.2 per hour
ARC in Chicago is looking for a Store Lead to oversee a talented team and enhance the guest experience. You'll work closely with other leaders to ensure excellent service and support throughout the retail environment. The ideal candidate has experience in retail leadership...Hourly payFlexible hours$26 per hour
...heart of downtown Chicago. We are seeking an engaging and polished Guest Service Agent who embodies refined service and genuine warmth... ...needs.RequirementsAt least 2 years of Front Desk supervisory experience in a luxury or high-end property.Ability to communicate effectively...Temporary workLocal areaFlexible hoursShift workNight shiftWeekend workDay shiftAfternoon shift- A leading indoor adventure park chain is seeking a Site Manager in Chicago, Illinois. The... ...service skills and prior supervisory experience. You will be responsible for the park's... ...helping to provide memorable experiences for guests. This position is a great opportunity...
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