Customer Service Rep (02940) - 714 N GILBERT ST

Customer Service Rep

Join our team as a Customer Service Representative at our Danville, United States location! We're looking for a friendly and efficient individual to provide exceptional service to our valued customers.

Responsibilities:

• Answer incoming phone calls and take customer orders accurately
• Prepare and make pizzas according to company standards and recipes
• Process cash and credit card transactions efficiently
• Deliver outstanding customer service, ensuring customer satisfaction
• Maintain a clean and organized work environment
• Assist with various cleaning tasks as needed
• Handle and lift items weighing up to 25 lbs.
• Collaborate with team members to ensure smooth operations during busy periods
• Address customer inquiries, concerns, and special requests promptly and professionally

Qualifications:

• Excellent communication skills, both verbal and written
• Strong customer service orientation with a friendly and positive attitude
• Ability to multitask and work efficiently in a fast-paced environment
• Basic computer proficiency for order entry and processing
• Flexibility to work weekends, holidays, and various shifts as needed
• Detail-oriented with a focus on accuracy in order-taking and food preparation
• Problem-solving skills to address customer concerns effectively
• Patience and ability to maintain composure under pressure
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Team player with a willingness to assist colleagues as needed
• Prior experience in food service or customer-facing roles is a plus
• Knowledge of pizza preparation and the food service industry is beneficial but not required

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.