Assistant Store Manager - Lakeside Shopping Center

Summary:

The Assistant Store Manager works as our visual manager who creates and oversees the design and implementation of visually appealing displays and layouts in retail and commercial spaces to enhance customer experience and drive sales. Key responsibilities include developing merchandising strategies, ensuring brand consistency, managing visual budgets, training and leading visual staff, and analyzing sales data to adjust displays for seasonal changes or product performance.

Essential functions:

- Initiating and developing customer relationships;
resolving customer service and inventory issues in a timely manner

- Focusing on visual merchandising, maintaining and creating displays that maximize sales revenue and profitability

- Coordinating and collaborating with Corporate team on major floor sets, ensuring full implementation within company visual standards and making adjustments as necessary

- Overseeing the daily activities of the store staff, following up on assigned duties to ensure completion

- Motivating sales staff to reach or exceed store sales goals

- Meeting company shipment processing and distribution standard of 24 hours from receipt of product to sales floor

- Managing all aspects of products from start to finish including receiving, stock organization, visual displays, tagging, signage, and sell down solutions

- Restocking product, as necessary to ensure full capacity and shelf quantities are maintained

- Analyzing product and sales to ensure optimum performance -

- Enforcing store policies with customers and employees

- Strong emphasis on operational duties –training and scheduling sales staff, data input into NetSuite, running sales and labor reports

- Maintaining merchandise displays, signage, and cleanliness, and overall store appearance

- Maintaining inventory and store supply levels

- Developing sell down strategies, planning and adjusting as necessary

- Developing and implementing plans for markdowns/promotions, coordinating and collaborating with the Store Manager and Corporate team as necessary

- Assisting with Special Events and Open House as necessary

- Processing required reporting and activities on a routine basis

- Communicating and collaborating with Corporate Staff routinely

- Monogramming merchandise on the monogram machine or by adding a vinyl

- Assisting the Store Manager as required, attending meetings, and acting in the Store Manager’s absence as necessary

Requirements:

- Required education and experience:

- HS diploma or equivalent

- 6 months to 1 year in retail management or sales leader experience required. Experience in retail soft lines, interiors, gifts, or accessories strongly preferred.

- Strong interpersonal communication skills required

- Must have working knowledge of Microsoft Word and Excel

Additional eligibility qualifications:

- Able to work 2 closing shifts per week

- Able to work regular schedule of 2 Saturdays or Sundays per month.

- Ability to work special events (Ten Sales, Trunk Shows, Open House, etc.)

- Frequent standing, walking and moving required

- Must have the ability to regularly lift and/or move up to 30 pounds or more