Contract Service Desk Agent (Tier 1) - Extension Potential

Strategic Staffing Solutions is looking for a Service Desk Analyst (Level 1) in Detroit, Michigan. This W2 contractor role involves providing first-level support, advanced troubleshooting, and ensuring the accuracy of knowledgebase articles. Candidates should have at least 1 year of experience in Service Desk operations. In this role, you will log incidents, meet performance goals, and escalate issues as necessary. The position provides an opportunity for extension or conversion based on performance. #J-18808-Ljbffr