Customer Service Rep (03443) - 132 West Fulton st

Customer Service Rep

Gloversville, New York, Denman Enterprises, Inc.

Job Description

CSRs (Customer Service Representatives) must politely greet customers in person and on the telephone. CSRs must be able to navigate through prompts on a computer point of sale system to take orders and be able to answer questions from customers about products and service to best accommodate the customer.

CSRs assist in preparing food products and packaging (boxes, bags, utensils) CSRs are trained to correct product concerns over the phone and are enabled to make customers content without the need for supervision from managers for non complex issues. CSRs must look professional and maintain grooming standards set forth by printed job aids located in the store.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.