Parts Manager

Job Description

Job Description

Nextran Truck CentersParts Manager - West Palm Beach, FL

Career Paths || Network of 30 Dealerships || Disability Insurance || Paid Time Off (2wks 1st year) || Nextran Paid Life Insurance

Family Centered Values || Medical and Dependent Care FSA || 401(k) Retirement Plan with Match || Company-Paid Holidays || EAP

Great Medical, Dental, & Vision Benefits || Social Responsibility Opportunities || 28+ Years of Industry Experience || Professional Growth

The Parts Manager will oversee the business and administrative aspects of the Parts Department. The Parts Manager has leadership roles in overseeing the day-to-day operations of the parts department. Their primary goals are to ensure their team delivers excellent customer service while also generating optimum revenue. They train staff; manage budgets and other financial matters; oversee inventory and purchasing; and coordinate major orders with vendors. They are also accountable for confirming their staff maintains a safe and clean work environment and adheres to all company policies and regulations.

Duties and Responsibilities

• Train parts department and warehouse staff
• Organizes and oversees employees’ work and schedules.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance
  with company policy.
• Assist all customers (retail and shop) in selecting required parts in a friendly,
  professional, and efficient manner.
• Answer phone calls, providing price quotes and other information.
• Provide and high level of service to internal and external customers.
• Locate out-of-Stock parts from outside sources and submit emergency orders as needed.
• Follow up on Back ordered parts.
• Replenishes assigned inventory.
• Assists Outside Sales Representatives with their orders.
• Makes sure all internal requests for parts are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization.
• Other Duties as Assigned.

Skills & Qualifications

• Excellent managerial and supervisory skills.
• Ability to perform well under pressure and understand the fluctuating needs for various replacement parts to excel in the role.
• Ability to read work orders submitted by service department.
• Excellent communication and interpersonal skills.
• Thorough understanding of how to use tools required for the trade.
• Computer proficiency
• High school diploma or GED equivalent required.
• Five years of experience in automotive shop
• 1 year of experience in parts counter sales, or an Associate’s degree and 1 year of experience in the industry.

Nextran Core Hiring Competencies

• Customer Focus - Building strong customer relationships and delivering customer-centric solutions
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Decision quality - Making good and timely decisions that keep the organization moving forward

Notice Regarding Job Posting Scams

We are aware that fraudulent job postings and recruitment scams are becoming more common. Please be advised that legitimate communications from our company will only come from official company email addresses and through our verified hiring platforms.

We will never ask candidates to provide payment, purchase equipment, or share sensitive personal or financial information (such as bank account details or Social Security numbers) during the initial application or interview process.

If you receive a suspicious message claiming to represent our company, please do not respond or provide any information. Instead, report the communication to us through our official website or apply directly through our verified job postings.

Your safety and privacy are important to us, and we encourage all applicants to remain vigilant when searching for employment opportunities.

We are a network of commercial truck dealerships committed to providing the best products and services through highly skilled associates who are focused on delivering the lowest life-cycle cost to our customers. Spanning the Southeast and Midwest United States, we provide sales, parts, and service for several leading brands, including Mack, Volvo, Isuzu, GMC, Ford, Hino, and Kalmar Ottawa. EEO Employer

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