Vendor Risk Consultant

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Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for diverse, talented team members who want to Dream. Do. Grow. with us.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

What we're looking for

The Vendor Risk Consultant will be responsible for the design, development, and ongoing execution of the Bank's oversight program for the Bank's largest service provider, Toyota Motor Credit Corp. (TMCC) related to the private label acquisition and servicing for retail and commercial automotive lending. Responsibilities include both daily production as well as ongoing enhancements and implementation projects. Key responsibilities will be to ensure consistent production processes, standards, compliance, and service. This role will support enterprise-wide needs for due diligence, risk assessments, and ongoing monitoring of critical services provided by TMCC.

Reporting to the National Manager, Enterprise Risk Management / Chief Risk Officer, the Vendor Risk Consultant will work with a high degree of independence and serve as a principal liaison between the Bank and TMCC. They will work collaboratively with stakeholders to deconstruct issues and develop recommendations for risk mitigation. The individual will also identify and communicate to the business the associated risks of vendor-provided processes and services in support of critical operations as well as partner with key business functional areas on procedural-related tasks and perform other related duties.

What you'll be doing

TMCC Risk Oversight Program Development and Management:

• Develop, manage, and maintain Service Level Agreements with TMCC to support the private label originations and servicing for the Bank.
• Develop and manage various working groups to facilitate collaboration between TMCC and Bank stakeholders in key Private Label (PL) related areas.
• Develop escalation processes through working groups, track progress, and help facilitate resolution.
• Ensures all regulatory expectations are aligned with the design of the vendor oversight governance program.
• Designs, develops, and executes on processes for effectively performing assessments on key processes for risk identification and mitigation.
• Maintain and monitor due diligence tasks for third-party vendors by building and maintaining collaborative relationships with vendor relationship managers to ensure and promote effective communication, vendor performance, service, and ongoing relationships.
• Coordinate efforts to complete risk assessments on the effectiveness of the vendor risk management program for TMCC as needed.
• Partner with key supporting areas to ensure oversight activities and assessments are completed in accordance with the vendor management policy and procedure.
• Supports continuous improvement efforts in the vendor oversight processes.
• Ensures comprehensive, well-documented policies and procedures are current for target areas.

Vendor Management Reporting:

• Manage all performance reporting against applicable service level agreements.
• Facilitate communication of key risks and opportunities to Executive Bank leadership and the Board of Directors.
• Develops vendor dashboards of oversight activities and indicators in key risk areas.
• Delivers vendor governance key messaging to governance and oversight committees.
• Develops quarterly vendor scorecards to manage oversight.
• Records, tracks, and notifies vendor relationship managers and key business Executives of vendor performance.

Vendor Management Compliance:

• Ensures all regulatory expectations are met with respect to the vendor management program and oversight.
• Policy and procedure development and management as necessary.
• Works with first line of defense managers and other control function managers to create and maintain vendor risk management corporate policies and procedures.
• Prepare and collect documentation for regulatory exams, internal audits, and second-line assessments.

Vendor Management Business Continuity:

• Supports the document collection efforts and review of TMCC business continuity and disaster recovery programs.
• Engages key stakeholders in business continuity testing with TMCC and TFSB.
• Maintains the vendor incident tracker to monitor vendor outages and disruptions.

What you bring

• Bachelor's degree required or equivalent experience.
• 5+ years of relevant work experience.
• Leadership experience in risk management at a large financial institution with commercial and consumer lending products.
• Broad experience developing and implementing effective risk management systems.
• Experience leading vendor management teams at FFIEC-regulated entities.
• Experience with developing and implementing large complex IT initiatives.

Added bonus if you have

• Master's degree preferred.

What we'll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility, and respect.
• Professional growth and development programs to help advance your career, as well as tuition reimbursement.
• Vehicle purchase & lease programs.
• Comprehensive health care and wellness plans for your entire family.
• Flextime and virtual work options (if applicable).
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
• Paid holidays and paid time off.
• Referral services related to prenatal services, adoption, childcare, schools, and more.
• Tax-Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA).
• Relocation assistance (if applicable).

Belonging at Toyota

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc's Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question or need assistance with your application? Please send an email to View email address on us.fitly.work.