Phlebotomist II
Integrated Resources Inc
Job Title: Phlebotomist II
Job Location: Cleveland, TN
Job Duration: 3+ month
Shift: Mon – Fri, 07:45 AM – 03:30 PM EST Job Description:
Job Location: Cleveland, TN
Job Duration: 3+ month
Shift: Mon – Fri, 07:45 AM – 03:30 PM EST Job Description:
- The Patient Services Representative II (PSR II) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
- The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
- Perform daily activities accurately and on time under the direction of the area supervisor.
- Maintain a safe and professional environment.
- Perform with confidence both forensic and clinical specimen collection and processing duties, following established practices and procedures.
- Perform verification of patient demographic information and initials, including patient signature post-venipuncture, to verify tubes were labeled in their presence and that the name on the label is correct.
- Maintain required records and documentation.
- Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public in general.
- Ability to provide quality, error-free work in a fast-paced environment.
- Ability to work independently with minimal on-site supervision.
- Excellent phlebotomy skills, including pediatric and geriatric.
- Flexible and available based on staffing needs, including weekends, holidays, on-call, and overtime.
- Committed to all policies and procedures, including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
- Must be able to make decisions based on established procedures and exercise good judgment.
- Must have reliable transportation, valid driver’s license, and clean driving record, if applicable.
- Travel and flexible hours required to work multiple locations and cover Patient Service Center/In-Office Phlebotomy locations with minimal notice.
- Capable of handling multiple priorities in a high-volume setting.
- Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to accelerate and embrace change; and knowledge of our business.
- High school diploma or equivalent is required.
- Medical assistant or paramedic training preferred.
- Phlebotomy certification preferred (Required in California, Nevada, and Washington).
- 1-3 years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
- 2 years in a Patient Service Center environment preferred.
- Customer service in a retail or service environment highly preferred.
- Keyboard/data entry experience.
Vacancy posted 3 days ago
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