PATIENT OBSERVATION ASSISTANT (FULL TIME AND PART TIME)

Patient Observation Assistant (Full Time And Part Time)

TouchPoint is hiring full-time and part-time Patient Observation Assistants at their Via Christi Manhattan location, with a pay rate of $15.86 per hour.

The positions require a high school diploma or equivalent, and while previous patient observation experience is preferred, it is not mandatory.

Candidates must be able to walk or stand for prolonged periods and lift up to 50 pounds, with one to two years of experience preferred.

Shifts may vary, including rotating weekends and holidays, with training provided for new hires.

TouchPoint offers various benefits, including health and wellness programs, retirement plans, and additional perks for full-time employees.

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter.

This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.

Provides visual and audible observation of assigned patients under the direction of a Registered Nurse (RN) and unit manager.

Visually and audibly monitors the assigned patient's condition and behavior at all times.

Completes observation reports at established interval.

Takes initiative in compassionately rendering service or responding to needs.

Interacts hospitably, cheerfully and supportively with staff, patients, visitors and work colleagues.

Remains at the bedside of assigned patient at all times unless relieved by an appropriate staff member.

Verbally redirects the patient from engaging in at-risk behaviors.

Seeks help or advice as soon as possible when patient appears to be in medical distress or poses a threat, and escalates to assigned medical professionals.

Participates in collaborative identification and reporting of patient safety issues.

Assures patient environment is safe; reports any safety hazards to the charge nurse.

Removes visible hazards and reports as appropriate.

Assists in calming and/or reorienting patient in cases of agitation or confusion.

Assists with keeping patient's room safe and orderly.

Accompanies patient when diagnostic testing is required.

Immediately summons the nursing staff if the patient requires assistance, control, or other nursing interventions, or exhibits unusual behavior or verbalizations.

Immediately reports any potentially dangerous behavior or concerning conversations to the nurse.

Participates in hand-off of pertinent information/behavior about assigned patient when arriving on unit and upon completion of shift assignment.

Arranges coverage around meal break times with nurse and informs nurse prior to leaving patient for any reason.

Assists patient with ordering dietary tray and setting up of patient's meal tray; assists with basic positioning of patient; assists with patient wheelchair rides and/or ambulation if patient is stable and gait has been previously determined safe by assigned staff nurse.

Responds rapidly and thoroughly to emergencies, special needs, etc.

Accepts suggestions and direction from supervisors and hospital staff.

Demonstrates knowledge of department policies and procedures.

Honors department's attendance, break, behavior, dress, personal hygiene, and safety codes.

Honors all confidentiality and other regulatory requirements.

Accepts and absorbs department and hospital education program.

Assists other associates as necessary.

Responds to direction as provided.

Performs other duties as assigned.

High School Diploma, GED or equivalent is required.

Current CPR AED or basic life Support healthcare provider (BLS-HCP) certification required within 30 days of hire, if required at the facility.

Ability to walk or stand for prolonged periods.

Requires bending, stooping, reaching up, and lifting up to 50 pounds.

One to two years of previous experience is preferred.

Retirement Plan Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates: Medical Dental Vision Life Insurance/AD Disability Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.