Phlebotomist Technician Clerk

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As part of Cleveland Clinic Akron General Hospital, the Bath Health and Wellness Center offers patient-friendly primary care and specialty services to the surrounding community. Our expert physicians and caregivers continuously aim to create a welcoming and supportive environment for patients of all ages. Here, you will receive endless appreciation and encouragement while building a rewarding career with one of the most respected healthcare organizations in the world.

As a Phlebotomist Technician/Clerk, you are the face of the lab. Under the direct supervision of the Coordinator of Phlebotomy Lab Services, you are responsible for performing specimen collection, initial sample preparation, and delivery of specimens in support of laboratory testing services. You will help patients feel calm and comfortable before and during their tests while ensuring an efficient and professional lab experience. In addition to clinical duties, you will perform clerical functions such as assisting with patient registration, scheduling, and collecting necessary information from patients. This role requires the flexibility to float between all APG draw sites, including HWC Bath, Green, Stow, AG POB, Summit Adult Medicine, and Lodi Community Hospital.

This is a regular PRN position, with caregivers working shifts between 6:30 a.m. - 5:00 p.m. with weekend requirements.

A caregiver who excels in this role will:

• Perform specimen collection, initial sample preparation and delivery of specimens.

• Assist with patient registration, address patient concerns and coordinate appointment schedules.

• Collect demographic information from patients, including insurance or payment information.

• Verify patient demographics, test information, sample identification and specimen type.

• Collect biological specimens by venipuncture and micro collection techniques.

• Observe patients for adverse effects and report to the supervisor.

• Prepare samples for testing.

• Identify, accession and transport specimens.

• Answer incoming calls and assist callers.

• Maintain accurate records regarding the collection of data.

• Maintain a clean, neat work area and ensure appropriate levels of inventory.

• Assist in the training and/or orientation of new caregivers.

• Attend in-services, continuing education and training programs and meetings.

• Complete mandatory education and training and maintain certifications and licensure.

• Float to other locations as needed. (HWC Bath, Green, Stow, AG POB, Summit Adult Medicine, and Lodi Community Hospital)

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED

• One year of experience with specimen collection and laboratory techniques and procedures

• Basic Life Support (BLS) Certification upon or within 90 days of hire

• Knowledge of basic office equipment and procedures

• Proficiency in the use of PC software applications

• Strong typing, data entry and interpersonal skills

• Ability to travel from site to site as required

Preferred qualifications for the ideal future caregiver include:

• Graduate of a Medical Assistant Program or a similar formal training program

• Experience with patient registration and insurance billing

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you:

Physical Requirements:

• Visual acuity and manual dexterity sufficient to operate equipment requiring fine adjustment.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required