Sales & Information Associate, Retail Park Store, in Carlsbad,NM

Part-Time Retail Park Store Associate in Carlsbad, New Mexico

Western National Parks (WNP), a nonprofit partner of the National Park Service (NPS), is seeking a Part-Time, Retail Park Store Associate who will assist daily retail operations of Carlsbad Caverns National Park in Carlsbad, New Mexico. The park store is an extension of the national park experience and we pride ourselves on helping park visitors create lifetime memories. Revenue from purchases made at the park store supports education, research, national park projects, and community engagement at 71 national park units across 12 western states.

Our retail operations team is looking for passionate team members who will support all store functions related to running a retail store including but not limited to achieving sales and high customer service ratings. In addition to supporting general store operations, you will be responsible for maintaining positive, productive relationships with our National Park partners. If you love being in national parks and believe in working for an organization with a social purpose, this job opportunity is for you!

Job Responsibilities

• Support day-to-day retail store operations.
• Provide excellent visitor and customer service.
• Complete sales transactions.
• Assist retail manager(s) as directed with store duties such as inventory, receiving, stocking, cleaning, organizing and merchandising.
• Responsible for clean and effective merchandising of products.
• Become an expert in the educational value of store products and be able to communicate the significance to store visitors.
• Assist with special events, as requested after normal business hours and on weekends.
• Help conduct physical inventory cycle and year-end counts to ensure accurate inventory.
• Act as an ambassador of WNP and the NPS to ensure park visitors have meaningful and memorable experiences.

Qualifications & Experience

You must have the following qualifications and/or experience unless otherwise noted:

• High School diploma or GED requiredunless currently a high school student
• Prior retail and point of sale system experience (preferred).
• Valid REAL ID driver's license.
• Computer programs including Internet, databases, and Microsoft Office suite (primarily Word, Excel, PowerPoint, Outlook, and SharePoint).
• Knowledge of office equipment including computers, printers, calculators, multiline touch tone phones, filing cabinets, photocopiers, and dollies.
• Planning, organization, analyzation, problem solving, multitasking, and communication.
• Ability to pass NPS background check to obtain necessary security clearance.

What We Can Do For You

We are committed to providing you value and support. As a part-time employee you will be eligible for:

• Employee Benefits: 403(b) Retirement Plan, Employee Assistance Program (EAP)
• Health & Wellness Resources
• Employee Appreciation: Store Discount of 15% on your purchases

**Human Resources will provide more details upon hire.

(This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.)

Western National Parks Association is an equal-opportunity employer committed to fostering a respectful and inclusive workplace. We comply with all applicable federal, state, and local employment laws and do not tolerate discrimination or harassment based on legally protected characteristics. Hiring decisions are based on qualifications, merit, and organizational needs.