Retail Sales Associate - Full Time

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult‑use markets. Retail Store Associate – Full Time Location: 602 W Bethel Rd, Bethel, ME 04217 Type of Work: Full‑Time Shift Availability: Open availability including weekdays, evenings, weekends, and holidays is required Hourly Pay Rate: $16.00/hr About the Role You will be the face of our brand and the go‑to expert for our customers, helping them explore our cannabis products and delivering top‑tier service with every interaction. What You’ll Do Greet and assist all guests warmly to ensure an exceptional customer experience. Build strong connections with customers, ask thoughtful questions, and offer personalized product advice. Address concerns professionally and resolve issues to ensure customer satisfaction. Encourage loyalty by signing guests up for rewards programs. Work closely with the team to maintain a respectful, inclusive, and upbeat atmosphere. Help open and close the store, handle cash, and follow all procedures and regulations. Check IDs, update customer profiles, and process transactions accurately. Keep the store clean, organized, and fully stocked. Support inventory tasks such as restocking, fulfilling online orders, and counting products. Consistently meet daily sales goals by upselling, building trust, and leveraging product knowledge. Highlight deals and complementary items at checkout. Stay on top of promotions and product updates. Adapt to a fast‑paced, ever‑changing retail environment. Take on extra duties as needed to support the team and store success. What You’ll Bring High school diploma or GED. At least 6 months of customer‑facing or sales experience with a strong focus on service and satisfaction. At least 6 months of experience using POS systems and handling cash transactions accurately. Ability to thrive independently and as part of a team in a fast‑paced, compliance‑driven environment. Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights. Excellent communication skills, with the ability to connect with customers and team members alike. Strong multitasking abilities and agility to shift priorities as needed. Comfort with technology and willingness to learn new tools to support daily operations and customer engagement. Solid time management and organizational skills. Effective de‑escalation techniques and a calm, solution‑oriented approach to handling customer concerns. Basic proficiency in math and computer applications. A positive, proactive mindset when resolving customer issues, always aiming for a great guest experience. Strong conflict resolution skills and ability to remain composed under pressure. Initiative and a team‑first attitude, with a readiness to support store leadership and contribute to overall success. Natural ability to build rapport and maintain lasting customer relationships. Collaborative spirit and commitment to working well within a team environment. Even Better If You Have Background in a sales role with a focus on tracking KPIs and meeting sales targets. Familiarity with e‑commerce systems and order fulfillment processes. Previous experience within a regulated retail setting. Physical Requirements The role requires standing for extended periods, walking, talking, stooping, kneeling, crouching, and lifting up to 25 pounds (occasionally up to 50 pounds). Close vision at 20 inches or less is required. Employees may be exposed to dust, pollen, plant pathogens, confined spaces, high stress, and the need for adaptability. What We Offer Competitive Pay and Benefits Generous PTO and Parental Leave Life / Disability Insurance Community Involvement Referral Bonuses and Product Discounts Equal Employment Opportunity Curaleaf is an equal opportunity employer. Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will provide reasonable accommodation for individuals with disabilities. Individuals adversely impacted by the war on drugs are encouraged to apply. #J-18808-Ljbffr