Catering Manager

Catering ManagerCreative Dining Services is looking for a full-time Catering Manager to join our team at Northwood University in Midland, MI. The Catering Manager works within the Dining Services Department to ensure that excellence in customer service is being provided throughout each catered event, while assuring that food is presented attractively, and in a fiscally responsible and sustainable manner, according to customer wishes and company standards. Works professionally and cooperatively as a valued member of the dining services management team, assisting with any aspect of the dining services operation necessary.Core Responsibilities of the Catering ManagerMaintains excellent public relations with all customers, clients, staff, vendors, and the community; achieves high levels of customer and client satisfaction; communicates professionally with clients during events to assure their needs are metBuilds relationships with current clients in order to grow catering sales; promptly responds to all catering inquiriesMaintains established food presentation and service standards; providing ongoing enhancement to these based upon current trends in the catering industryUpdates production and catering staff on changes that occur to a catered eventCommunicates catering menu offerings in an attractive and effective manner, paying attention to potential special dietary needs of the customerWorks in conjunction with production, conference services, and sales staff to plan and coordinate details of catered eventsPrepares all billing of catered eventsMaintains an organized system of comprehensive record keeping for each catered eventMaintains a neat and organized office area and performs other office duties as directed by the General ManagerThe Ideal Candidate Will Have:High school diploma or equivalent; Bachelors in hospitality or related field preferred3 + years supervisory experienceServSafe CertificationKnowledge of proper table service techniques and design preferredMS Office product computer skills, ability to learn event management softwareWe Offer Full-Time Employees:Competitive pay and bonus opportunitiesMedical, dental, and vision insurance401(k) with a company matchPaid time offAnd much, much more!About Creative Dining ServicesCreative Dining Services partners with college, universities, Fortune 100 companies, full-service senior living communities, conference centers and K-12 schools and camps to provide a different kind of hospitality and facility management services experience – one that's fun, innovative, and focused on your community. Why? Because that's how it should be.Creative Dining Services is an Equal Opportunity and Veteran Friendly Employer.