Associate Manager, Enrollment

Associate Manager, Enrollment (Patient Recruitment & Enrollment Manager)

When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart.

This role is 100% on-site at our Baltimore, MD unit (no remote work).

Key Responsibilities

• Lead and develop recruitment, screening, and marketing teams to deliver high-quality enrollment services for clinical research studies.
• Oversee study recruitment performance, screening metrics, and enrollment progress to ensure timelines and business objectives are achieved.
• Develop and execute innovative patient recruitment, marketing, and community outreach strategies to support clinical study enrollment.
• Partner with cross-functional teams including Clinical Operations, Medical, Project Management, Business Development, and Quality to support study execution and enrollment goals.
• Review study feasibility and provide recommendations on inclusion and exclusion criteria to improve recruitment efficiency and participant access.
• Represent Parexel at client meetings, feasibility discussions, and industry events, presenting enrollment capabilities and patient recruitment strategies.
• Manage staff performance, development, and resource allocation while fostering a collaborative, results-oriented culture.
• Support continuous improvement initiatives, process optimization, and operational excellence across enrollment functions.
• Contribute to the development, review, implementation, and training of Standard Operating Procedures (SOPs).
• Ensure all activities are conducted in compliance with sponsor requirements, Good Clinical Practice (GCP), SOPs, and applicable regulatory standards.

Candidate Profile

• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Experience in patient recruitment, enrollment, marketing, or participant engagement activities.
• The ability to manage multiple priorities and drive results in a fast-paced environment.
• Excellent interpersonal, communication, and stakeholder management skills.
• A proactive, solutions-oriented mindset with strong attention to detail.
• Experience collaborating across departments and building effective partnerships.
• Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.

Required Qualifications

• Bachelor's degree in Life Sciences, Healthcare, Marketing, Business, or a related discipline, or equivalent combination of education and experience.
• 2+ years of experience within clinical research, pharmaceutical development, healthcare, patient recruitment, enrollment operations, or a related field.
• Experience leading or coordinating teams, projects, or operational initiatives.
• Demonstrated experience supporting recruitment, marketing, enrollment, or participant engagement efforts.
• Strong organizational, communication, and problem-solving skills.
• Ability to build relationships with internal and external stakeholders and represent the organization professionally.

Preferred Qualifications

• Experience working within a Contract Research Organization (CRO).
• Experience developing and executing patient recruitment marketing campaigns.
• Prior people management experience.
• Knowledge of FDA-regulated clinical research and drug development processes.
• Experience with early phase clinical research studies.
• Master's degree in a relevant field.

Benefits and Compensation

• Health, Vision & Dental Insurance
• Tuition Reimbursement
• Vacation/Holiday/Sick Time
• Flexible Spending & Health Savings Accounts
• Work/Life Balance
• 401(k) with Company Match
• Pet Insurance

The potential base pay range for this role is $80,000 to $99,000 annually. The actual salary offered may vary within this range based on several factors, including skills, education, training, experience, professional achievements, and location.

Some roles may also be eligible for additional incentives, bonuses, or other compensation programs. Our Talent Acquisition team will provide details on applicable bonus plans or incentive structures for eligible positions.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

EEO Disclaimer Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.