General Manager - Precious Metals Operations

Leadership Opportunity In Precious Metals Operation

We are partnering with an established, high-volume precious metals operation in San Diego that works directly with the public, investors, and dealers to buy and sell gold, silver, coins, and bullion. The business operates at a refinery level, offering a streamlined, direct-to-market model with consistent inbound demand.

This role is an opportunity for a hands-on leader to oversee daily operations, drive revenue performance, and manage a client-facing team in a fast-paced, transaction-driven environment.

Key Responsibilities:

• Oversee day-to-day operations of the San Diego office
• Lead and manage a team responsible for client transactions and evaluations
• Drive revenue growth through strong in-person client engagement and closing strategies
• Ensure a high level of customer trust, transparency, and service throughout the transaction process
• Monitor precious metals pricing and ensure offers align with market conditions
• Establish and maintain operational standards, compliance, and security protocols
• Train, coach, and develop team members to improve performance and consistency
• Handle escalated client situations and high-value transactions

What We Are Looking For:

• Proven leadership experience in sales, retail, trading, or a high-value transaction environment
• Strong ability to drive performance and accountability within a team
• Comfortable operating in a client-facing, in-person setting
• Solid business judgment and ability to make decisions in real time
• High attention to detail and operational discipline
• Experience in precious metals, jewelry, commodities, or financial services is a plus but not required

Why This Role:

• Established business with steady inbound client flow
• Direct exposure to high-value transactions on a daily basis
• Opportunity to lead a revenue-generating operation with autonomy
• Performance-driven environment with strong earning potential
• Niche industry with limited competition and specialized expertise

Compensation:

• Competitive base salary with performance-based incentives. Total compensation aligned with experience and leadership scope.

Schedule:

• Monday through Friday, 8:45am - 5:15pm. Onsite role based in San Diego.