Senior Outbound Customer Support Lead
Terumo Blood and Cell Technologies
Terumo Blood and Cell Technologies is seeking a Senior Customer Support Specialist in Lakewood, Colorado. This role plays a crucial part in ensuring exceptional customer service while managing day-to-day support center operations. Responsibilities include overseeing order flow accuracy, handling customer inquiries, and managing training programs for support associates. The ideal candidate should have a minimum of 3 years of experience in a call center environment, an Associate’s Degree, and strong communication skills. Join us and help drive continuous improvements in service delivery. #J-18808-Ljbffr
$24 - $31 per hour
Terumo BCT, Inc. seeks a Senior Customer Support Specialist in Lakewood, Colorado. This role is responsible for managing order flow, overseeing call-center operations, and driving process improvements. Candidates should possess an Associate's Degree, 3 years of call-center...SeniorHourly pay$135k - $175k
...divh2Customer Support Lead/h2pCandid Health is seeking a Customer Support Lead to enable our Support team as we continue to scale. In this role, you will be responsible for growing multiple individual contributors on the team, driving strategic outcomes that will allow...SuggestedWork at officeFlexible hours$90k - $120k
Customer Support Manager Location: Cherry Creek, CO Employment Type :Full-Time Compensation: $90,000-$120,000annually&bonus incentives Lead a high-performing team and elevatethe customerexperience in a fast-growing organization. Serenity is hiring a Customer Support Manager...SuggestedFull time$70k - $95k
FRONTSTEPS is seeking a Customer Support Supervisor in Denver, CO to oversee the Caliber and Payment Support teams. This role requires strong business acumen, hands-on technical support experience, and the ability to coach team members effectively. The successful candidate...Suggested- TERUMO BCT, INC in Lakewood, CO, is seeking a Senior Customer Relations Specialist to lead customer support and ensure high satisfaction. You will manage order flow, resolve complex inquiries, and collaborate with various teams for continuous improvement. A minimum of 3...SeniorHourly pay
- ...ServiceNow is seeking a Principal Customer Success Executive for the Retail and Hospitality sector. This role involves acting as an advocate for customers, overseeing a portfolio to foster adoption and usage of ServiceNow products. The successful candidate will have over...SeniorRemote work
$140k - $180k
...roles. We are looking for a motivated Customer Service (CS) Leader with an entrepreneurial... ...in defining our CS function, including leading and developing a team of CSRs, providing... ...feedback to help shape our products, supporting sales opportunities, and enhancing our internal...Senior- A leading financial services company is seeking a Senior Manager, Premium Support Engineer to act as the primary technical authority for enterprise customers. In this role, you will bridge high-scale software engineering with technical account management, focusing on customers...SeniorRemote work
- Appficiency Inc. is looking for a Senior Support Consultant based in Colorado to lead and deliver high-quality support services across multiple client accounts. The role includes mentoring a Managed Services team, owning the support strategy, and ensuring client satisfaction...Senior
- ...Job Description Job Description Oversee and handle customer support. Assist customers that have placed orders with Metro Screenworks Inc online and over the phone. Assign out support tickets to sales reps using Zen Desk support. Follow up on all customer support tickets...Local area
- Verizon is seeking a strategic sales professional to lead sales execution and performance of the Outbound Telemarketing Partner. This role involves driving... ...record of hitting targets, and the ability to train and support teams on complex product offerings. This position is...Senior
- Appficiency Inc is seeking a Senior Support Consultant to manage support services across a portfolio of clients. You will lead a team, oversee service delivery, and optimize platform use while maintaining strong client relationships. The role requires expertise in NetSuite...Senior
$106.61k - $284.28k
CVS Health is looking for a Sr. Manager, Frontline Support Engineering to lead efforts in supporting a high-performing team. Responsible for overseeing... ..., the role involves strategic leadership combined with customer empathy and data-driven decision-making. Candidates should...Senior$100k - $180k
...A leading software company in public safety is seeking a Buyer Assist Supervisor to lead their remote customer support operations. This role involves managing a team, defining efficient processes, and ensuring a high-quality customer experience. The ideal candidate will...Remote work$40k - $50k
...role you will monitor the inbound and outbound queues to ensure SLA goals are being met. You will coach, lead and manage a small team of customer service reps that are serving our customers... ...training materials, Phone line support during high volume, and communicating...Local areaFlexible hours$67.9k - $180k
...Position Overview The Customer Service Lead (SDL Leadership) is responsible for overseeing service desk operations, ensuring high-quality end-user support, and leading a team of support specialists in delivering timely and effective technical assistance. This role...Contract workWork at office$60k
...Customer Service Lead Bring Your Customer Service Experience to a Purpose-Driven Team. We’re not looking for industry-specific experience... ...meaningful conversations, we’ll provide the training and support you need. The Role: Customer Service Lead As a Customer...Full time- Rubrik is seeking a Senior Manager for CXO Customer Advocacy to enhance engagement with top-level executives at Fortune 500 companies. This role involves building customer narratives and running the exclusive CXO Visionaries program designed for C-level IT and security...SeniorRemote job
$115k - $166.75k
Alloy.ai in Denver is hiring a Senior Customer Success Manager to manage key Mid-Market and Enterprise customers. The role involves building reliable business connections and supporting customer onboarding and training. Applicants should have 3+ years in customer success...SeniorWork at office3 days per week$92.8k - $98.5k
About This Role This role leads the US Customer Experience team within General Support, focusing on delivering a high-quality, consistent, and scalable customer experience. You will manage and develop a team of associates, drive performance through clear metrics like CSAT...Work at officeFlexible hours3 days per week- A growing startup in customer support seeks a Customer Support Specialist to provide exceptional email and video support. The role requires strong communication and organizational skills, as well as the ability to tackle ambiguous problems. As part of a dynamic team, you...
$34 - $40 per hour
...reading. About the team + role Robinhood’s Customer Experience team plays a critical role in... ...for All. Our customer experience team supports customers across a wide range of account... ...channels. As a Customer Experience Team Lead, you will help lead a team of customer support...Work at office10 hours per weekFlexible hoursShift work$65k - $75k
Blue Bear Waste Services is seeking an experienced Customer Experience Lead in Denver, Colorado to help us deliver outstanding service! WHAT WE... ...oversight of order processing accuracy and vendor performance, and supports team development through coaching and process improvement....Seasonal workWork at officeLocal area- Daniels Health, located in Denver, Colorado, is seeking a Customer Service Lead to support healthcare clients. The role involves overseeing customer service functions related to hazardous waste logistics, acting as a primary contact via phone and email, and ensuring regulatory...Work at office
- Job Requisition ID #26WD97720 Customer Success Advisor Position Overview In the Customer Success organization, creating impactful experiences... ...in a consistent, complete cycle of customer success that supports improved revenue and sustainable company growth. As we continue...
- ...using a new technology system to find behavioral and mental health support. This role will be responsible for managing feedback... ...experience in Information Technology; providing Application/Software customer support; or in an occupational field related to the work assigned...Remote jobContract work
$91k - $114k
Your role at DynatraceAs a Senior Customer Success Manager, you will be at the forefront of helping... ...internal teams, including product, support, Go-To-Market, and post-sales, to... ...Microsoft, and Google Cloud, and other leading partners worldwide to create strategic...SeniorWork experience placementRemote workWorldwideFlexible hours- A financial technology company is seeking a Customer Operations Manager to lead the account operations team. This role involves managing customer requests... .... Ideal for candidates with over 3 years in customer support or operations in dynamic environments. The position is...Flexible hours
- ...As a Senior Customer Support Specialist , you’ll play a critical role in delivering exceptional customer experience while leading out-bound day‑to‑day support center operations. In this role, you’ll oversee order flow accuracy, call scheduling, reporting, training, and...SeniorWork at office
$50k - $95k
...Englewood, CO is seeking a Sales Associate to join our expanding team. This full-time position involves engaging with potential customers, qualifying leads, and contributing to a highly successful sales environment. With a competitive compensation structure between $50,000 and...SeniorFull time
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