Parts Specialist

PRIMARY RESPONSIBILITIES Greets customers and takes orders in person and over the phone Determines replacement part required, according to inspection of old part, customer request, or customer description of malfunction Completes sales by entering purchased items in to the sales/inventory system, obtaining payment, adding purchases to credit account, and issuing sales receipts Utilizes both catalog and on-line resources to secure necessary parts to meet customer needs Maintains parts inventory by verifying supplies and placing orders when order-points are reached Stocks items by unpacking and placing items into bins and on shelves Executes freight claims for damaged goods Receives returned items by inspecting them and then returning payments Assists with shipping and receiving, when needed QUALIFICATIONS Requires a high school diploma or general education diploma (GED) Valid driver’s license Previous parts or automotive industry experience preferred One to two years of counter experience preferred Forklift experience a plus SKILLS Excellent communication skills Excellent phone skills ABILITIES The ability to multi-task BENEFITS Competitive compensation Health, dental, and vision Insurance HSA with company matching 401(k) with company contribution Company-paid life and short-term disability insurance Long-term disability insurance Holiday pay and PTO #J-18808-Ljbffr