Autonomous Vehicle - Readiness and Response Operator 2 (Atlanta, GA)

Job Description

Job Description

Autonomous Vehicle - Readiness and Response Operator 2 (Atlanta, GA)

Job Details

•       Employment Type: Full-time, ongoing W2 contract (30+ hours/week)

•       Pay: $29.00/hr plus shift differentials

•       1st Shift Differential: +5% on weekends

•       2nd Shift Differential: +5% on weekdays, +7% on weekends

•       3rd Shift Differential: +7.5% on weekdays, +10% on weekends

•       Location: 1375 Seaboard Industrial Blvd, Atlanta, GA 30318 (100% on-site)

•       Schedule: 5 days per week. Training runs Monday through Friday for the first 4 weeks; after training you will be assigned to a 1st, 2nd, or 3rd shift. Schedule is subject to change.

•       Interview Process: Onsite

About the Company

Our client is a San Francisco-based autonomous vehicle company founded in 2014 and an independently operated subsidiary of Amazon since 2020. The company is building the first ground-up, fully autonomous vehicle fleet, along with the ecosystem needed to bring it to market. Working at the intersection of robotics, machine learning, and design, the company aims to make personal transportation safer, cleaner, and more enjoyable through mobility-as-a-service in urban environments.

About the Role

Readiness and Response Operators keep the company's autonomous robotaxi fleet safe, efficient, and ready for passengers. This hands-on role combines vehicle operations, technical troubleshooting, logistics, and customer service. It's a great fit for a calm, adaptable problem-solver who enjoys working both indoors and outdoors and balancing technical work with rider-facing responsibilities.

Responsibilities

•       Vehicle Readiness: Inspect vehicles before and after service to make sure they are clean, fully charged, and operating correctly, including required data-processing procedures.

•       Systems Checks and Troubleshooting: Verify sensors and onboard systems, perform mechanical and software checks, and use terminal commands, internal applications, and diagnostic tools to clear system blockers, power cycle hardware, and flash vehicle firmware.

•       Field Response: Respond to vehicles that need assistance, including recovering, repositioning, or moving them through complex environments with approved remote operation tools.

•       Recovery Logistics: Coordinate safe vehicle extraction, loading, and unloading during in-field recovery events.

•       Rider Support: Help riders safely enter and exit vehicles during service disruptions, keep them updated, and act as an ambassador for the company's autonomous technology.

•       Pick-Up and Drop-Off Concierge: Answer questions and provide light concierge assistance to riders and the public.

•       Detailing: Maintain vehicle cleanliness and passenger readiness through interior and exterior detailing.

•       Charging and Infrastructure: Manage vehicle charging and help maintain charging and service infrastructure.

•       Multi-Site Logistics: Support vehicle movement and storage across multiple sites, and assist with deployment, site setup, and readiness inspections when launching new markets.

•       Supplies: Track and replenish cleaning supplies, passenger amenities, minor hardware, and other fleet consumables.

•       Documentation: Record incidents, technical issues, recovery activities, and vehicle status updates accurately and in real time.

•       Cross-Team Coordination: Work with other teams to return vehicles to service quickly and safely, supporting both service and test fleet operations.

•       Safety: Follow all safety procedures and use required personal protective equipment.

Qualifications

•       Experience: 2 to 4+ years in fleet operations, automotive, aviation, logistics, field service, hospitality, emergency response, or another fast-paced operational environment.

•       Customer Service: Customer-first mindset, with the ability to stay calm and professional during high-pressure situations or unexpected disruptions on public roads.

•       Technical Aptitude: Mechanically inclined, with basic troubleshooting skills and comfort using terminal commands, mobile devices, laptops, and remote operation interfaces.

•       Adaptability: Able to multitask between vehicle readiness, field response, and customer support as priorities change.

•       Execution: Able to carry out complex procedures with a high degree of accuracy and a sense of urgency.

•       Communication: Excellent written and verbal communication, strong attention to detail, and a commitment to safety and following procedures, whether working independently or as part of a team.

Preferred Qualifications

•       Hands-on experience with vehicles, including inspections, maintenance, or fleet operations.

•       Experience with precision driving in high-traffic urban environments.

Driving and Background Requirements

•       Valid Georgia driver's license, held continuously for at least the past 3 years with no gaps.

•       Clean driving record. Driving history over the past 10 years will be reviewed for DUI/DWI, driving-related license suspensions, serious at-fault accidents resulting in injury or death, and two or more moving violations.

•       Must pass a background check, MVR (motor vehicle record) check, and drug screen, and comply with the company's Substance Abuse Policy.

•       Must be able to commit to the 4-week training schedule and an assigned shift long-term.

Physical Requirements

•       Able to lift up to 50 lbs.

•       Able to stand, walk, push, pull, squat, bend, and reach throughout the shift.

•       Comfortable working outdoors and in both workshop and public road environments.

•       Must wear safety boots that meet ASTM F2412 / F2413 standards.

Ascent Placement Partners is a leadership focused staffing firm dedicated to helping organizations reach the peak of excellence by identifying the leaders who make the difference. We believe that every successful organization has a defining leader, the one who completes the climb, elevates performance, and unlocks the next level of growth.
Our approach goes beyond filling roles. We take the time to understand each company’s vision, culture, and challenges to identify leaders who align strategically and inspire meaningful impact. By combining deep market insight with a consultative, relationship driven process, we connect organizations with proven talent capable of driving sustainable success.

Company Description

Ascent Placement Partners is a leadership focused staffing firm dedicated to helping organizations reach the peak of excellence by identifying the leaders who make the difference. We believe that every successful organization has a defining leader, the one who completes the climb, elevates performance, and unlocks the next level of growth. \rOur approach goes beyond filling roles. We take the time to understand each company’s vision, culture, and challenges to identify leaders who align strategically and inspire meaningful impact. By combining deep market insight with a consultative, relationship driven process, we connect organizations with proven talent capable of driving sustainable success.