Senior Technical Program Manager-Readiness Assessment & OEM Quality

Microsofts Windows Ecosystem and Commercial Engagement organization is building a closed-loop quality-readiness system for strategically important third-party OEM devices. The system connects OEM and silicon readiness structured Readiness Assessment controlled entrance into SelfHost launch decisions and post-launch system provides leaders and partners with a trusted view of whether a hardware-software configuration is ready to advance the evidence supporting that decision remaining risks and ownership of next actions.

As a Senior Technical Program Manager you will own the program mechanisms surrounding this system including portfolio intake partner alignment integrated planning readiness governance risk and dependency management decision records and executive communication. You will work across Hero Device Engineering (HDE) and Hero Device Validation (HDV) program teams OEM and silicon partners Windows engineering lab and test leads data and reporting teams SelfHost operations and internal marketing and will translate ambiguity into scalable operating models and technical evidence into informed decisions while maintaining partner trust and clear engineering accountability.

Microsofts mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Lead the end-to-end operating model for a portfolio of strategic OEM device readiness initiatives from intake and scenario definition through OEM self-assessment Microsoft Readiness Assessment SelfHost entrance release milestones and post-launch learning.
• Build and maintain integrated plans across OEM and silicon schedules device availability hardware and software configurations BIOS firmware drivers lab capacity assessment criteria remediation work and decision gates.
• Build trusted partnerships across HDE and HDV program teams OEM and silicon partners Windows engineering quality and lab teams data teams and business stakeholders. Establish clear roles handoffs decision rights expectations and escalation paths.
• Drive portfolio prioritization and manage competing requests by evaluating customer and business impact technical risk capacity and schedule implications. Make tradeoffs visible and establish clear ownership and recommended actions.
• Establish scalable readiness governance including portfolio and milestone reviews risk and dependency management decision records and exceptions. Ensure material risks and dependencies have clear ownership next steps and escalation paths.
• Facilitate readiness and launch decisions using defined criteria quality signals telemetry and available evidence. Clearly communicate evidence confidence remaining risks exceptions and recommendations to technical and executive audiences.
• Define and improve portfolio metrics that measure readiness evidence completeness turnaround time partner responsiveness and operational effectiveness. Partner with data owners to maintain clear metric definitions and data provenance.
• Scale the readiness program through reusable intake mechanisms templates playbooks automation responsible AI and continuous learning while maintaining accountable human judgment Microsoft audit authority and OEM confidentiality.

What Success Looks Like

• Readiness recommendations are delivered ahead of key decision points with clear evidence ownership confidence remaining risks and recommended next actions.
• OEM silicon engineering lab SelfHost and business stakeholders understand their roles and decision rights and have confidence in a consistent evidence-based readiness process.
• Standardization automation responsible AI and post-launch learning improve assessment efficiency and scalability while continuously strengthening readiness criteria and coverage.

Required Qualifications

• Bachelors Degree AND 4 years of experience in engineering product or technical program management data analysis or product equivalent experience.
• 2 years of experience managing cross-functional and/or cross-team projects.

Preferred Qualifications

• Experience gathering business and technical requirements and translating them into program plans milestones readiness criteria decision gates metrics and accountable actions.
• Demonstrated experience using data to assess program health identify and mitigate risks manage dependencies resolve ambiguity and influence technical and business decisions.
• Demonstrated ability to communicate complex technical and program information clearly to engineers partner organizations business stakeholders and senior leaders and to drive alignment across organizational boundaries.
• Experience with hardware-software system readiness Windows or another operating-system platform device development drivers firmware servicing reliability or product-quality programs.
• Experience managing external engineering relationships with OEMs silicon vendors suppliers or other partners where trust confidentiality shared dependencies and cross-organizational collaboration are important.
• Experience designing or operating readiness assessments launch gates validation programs quality reviews risk-acceptance mechanisms or post-launch learning loops.
• Experience with Azure DevOps Power BI Kusto or KQL SQL Azure Data Explorer or comparable planning and analytics platforms with an understanding of metric definitions and data provenance.
• Experience establishing scalable governance and reusable mechanisms that improve delivery consistency decision quality organizational accountability or measurable business and customer outcomes.
• Experience applying automation or AI to program workflows analysis reporting or risk identification while preserving human accountability and sound judgment.

#WDJOBS

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119800 - $234700 per year. There is a different range applicable to specific work locations within the San Francisco Bay area and New York City metropolitan area and the base pay range for this role in those locations is USD $160200 - $261000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.

Required Experience:

IC