Multi-Line Representative - State Farm Agent Team Member

Job Description

Job Description

Do you enjoy helping people, building real relationships, and turning conversations into results? If the answer is yes, our State Farm Insurance Agency on Chicago’s North Side is seeking outgoing, motivated, career-oriented Multi Line Rep-Agent Team Member professional for an in-office/in-person position.
You May Be a Great Fit if: 

• You meet challenges with kindness , helping customers feel seen, heard, and supported.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You enjoy educating others , helping customers understand coverage, options, and next steps.
• You listen first, then guide , making customers feel understood while confidently providing options.
• You’re motivated by goals and growth , and you know how to turn needs-based conversations into confident customer decisions that truly help customers.
• You possess a center of influence network or list of prospects you'd be able to call on day one to help protect their family, business and properties.

Responsibilities:

• Follow up on quotes and customer inquiries quickly to close sales.
• Have confident, needs-based conversations to recommend the right insurance solutions.
• Provide excellent customer service, including policy updates, payment assistance, timely responses to questions and service needs, proactively resolving issues
• Help grow the agency through community event participation, networking with local professionals, building a referral network “center of influence”
• Use telemarketing and outreach to generate leads and schedule appointments.
• Brand the agency and yourself on social media in a professional, consistent way.
• Maintain accurate, up-to-date records in our database for every customer interaction.
• Manage priorities and workflows to ensure accurate and timely processing of transactions.

What You Bring:

• Property & Casualty and Life & Health Insurance Licenses (must possess or able to acquire asap)
• State Farm or other agency experience preferred.
• Strong communication, persuasion, and critical-thinking skills.
• Coachable and receptive to performance feedback.
• Self-motivated, positive, and accountable for results.
• Friendly, empathetic, patient, and service-oriented.
• Ability to work all day using a phone and computer.
• Comfortable working alone or as part of a team.
• Fast learner who can handle rejection and keep going.

Why Join Us:

• Career growth in a supportive team.
• Trusted brand with 30+ years of industry experience.
• Strong product options to meet different customer needs (State Farm + alliance portfolio).
• Learn from experienced State Farm agent in a constructive, motivated environment.

Benefits:

• Base comp (doe) 
• Production comp based on production
• Paid time off (personal/holidays)
• Profit sharing plan
• Training & development + advancement opportunities
• Total compensation = (Base pay + incentive pay), which is determined by your production , skills , licenses , education , and experience .

This may be a Part-Time, Full-Time or Part working into Full-Time, depending on the individual's insurance licenses, similar experience, skill set .