Program Manager - Residential Services (QIDP Qaulified)

Job Description

Job Description

Program Manager - Residential Services (QIDP Qaulified)

Lead with Purpose! Make a Lasting Impact at Noah Homes where every day is an opportunity to change someone's world.

About Us

Noah Homes is a nonprofit organization providing residential care and life-enhancing services for adults with intellectual and developmental disabilities. Our mission is to create a safe, supportive, and engaging environment where residents can thrive with dignity and purpose.

Position Summary

The Program Manager is responsible for overseeing the development, implementation, and compliance of Individual Program Plans (IPPs) while ensuring high-quality, person-centered care for residents. This role partners closely with Residential Managers, DSPs, families, and interdisciplinary teams to support resident goals, regulatory compliance, and overall well-being.

Key Responsibilities

Staff Support & Training

• Provide guidance and training to Direct Support Professionals (DSPs) on IPP implementation and documentation
• Support assigned staff with program-related coaching and compliance expectations
• Ensure staff understand and follow behavior plans, care plans, and regulatory standards
• Support and lead a collaborative, respectful, and mission-driven work environment.

Resident Care & Advocacy

• Advocate for residents' rights, preferences, and person-centered outcomes
• Monitor progress toward goals and adjust programming as needed
• Collaborate with families, conservators, and care teams to ensure continuity of care
• Identify changes in resident needs and coordinate appropriate interventions

Program Oversight & Compliance

• Develop, implement, and monitor Individual Program Plans (IPPs) in accordance with Title 17 and Title 22 regulations
• Ensure all documentation, assessments, and reports are accurate, current, and audit-ready
• Participate in and lead IPP meetings, annual reviews, and interdisciplinary team meeting
• Monitor service delivery to ensure compliance with DDS and regional center requirements

Collaboration & Communication

• Serve as liaison with Regional Center (SDRC), healthcare providers, and external partners
• Maintain consistent communication with internal teams regarding resident progress and needs
• Support audits, licensing visits, and regulatory reviews

Qualifications

• Bachelor's degree in Human Services, Psychology, Social Work, or related field or equivalent experience required
• Minimum 1 year of experience working with individuals with intellectual/developmental disabilities
• ARF Certification (or eligibility to achieve) required per California Title 17 regulations
• Strong knowledge of IPPs, DDS regulations, and person-centered planning
• Excellent documentation, organization, and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Valid California driver's license for a minimum of 3 years with clean driving record
• Must pass Live Scan background check

Preferred Qualifications

Experience working with Regional Center (SDRC) Experience in residential or group home settings

Why Join Noah Homes?

Mission-driven, team-oriented culture Meaningful work supporting adults with disabilities Opportunities for growth and professional development

Competitive pay and benefits

Background Check & Driving Requirement Disclaimer
As part of our commitment to providing a safe and supportive environment for the vulnerable adults we serve, all offers of employment are contingent upon successful completion of a background check. Certain positions may also require a valid driver's license, an acceptable driving record, and proof of insurance for roles involving the transportation of participants. Meeting these requirements is a condition of employment.