Windows Server Admin
TechDigital Group
Wintel MS Windows Server Administration To provide support for on call escalations and doing root cause analysis of given issue To independently resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards, regulatory requirements and company policies Work on value adding activities such as Knowledge base update & management, Training freshers, coaching analysts To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases #J-18808-Ljbffr
Vacancy posted 15 hours ago
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