Pharmacy Associate

Pharmacy TechnicianThis employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. They operate within Board of Pharmacy Regulations.Job Responsibilities:Communicates with customers via inbound and outbound, manual and/or automated callsAssesses customer need for additional products/servicesCompliance with physician ordersAnswers questions and provides customer education regarding products/servicesDocument calls and enter customers' orders in computerized record keeping systemVerifies and updates demographic information such as address and telephone numberMeet specific performance objectives related to number of calls handled, orders processed, time on call, time entering information, etc.Read and comprehend simple instructions, short correspondence, and memosWrite simple correspondenceEffectively present information in one-on-one and small group situations to customers, clients, and employeesAdd, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimalsCompute rate, ratio, and percentDraw and interpret bar graphsApply common sense understanding to carry out instructions furnished in written, oral, or diagram formDeal with problems involving several concrete variables in standardized situationsEducation and Experience:High school diploma or general education degree (GED)Pharmacy Technician License -- State of Missouri is requiredPhysical Demands:While performing the duties of this job, the employee is regularly required to sit for long periods of time, up to 6 hours continuous, and up to 12 hours per day. The employee is frequently required to work more than 10 hours per day and more than 60 hours per week. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.