Residential Coordinator - Kent, WA

Residential Coordinator Job Title: Residential Coordinator | Hourly Rate: $30.00 - $35.00 | Job Status: Full Time | Work Base: Kent, WA The Residential Coordinator plays a vital role in supporting the Residential Program by assisting Program Managers with various tasks, ensuring smooth operation of client activities and organizing client‑related events. This position also supports compliance, documentation, and quality assurance efforts to maintain high standards of care. Schedule may vary based on business and client needs and may include nights, weekends, and on‑call duties. Essential Duties and Responsibilities Assist Program Managers with day‑to‑day administrative and operational tasks. Support clients with activities and oversee the planning and execution of client parties and events. Manage and organize client documentation, including oversight of MAR documentation and file audits. Assist with office projects and set up meetings. Ensure Medication training is completed on site with staff and House Managers monthly. Follow up with House Managers to ensure task completion and training compliance. Support the accuracy and timeliness of Therap documentation. Help with residential projects as requested and required. Maintain up‑to‑date weekly and monthly reports and follow up with House Managers via in‑person visits, phone calls, or emails. Meet deadlines and weekly job expectations. Track and manage ROI’s, medical appointments, and client documentation. Develop and maintain a daily checklist documenting completed assignments. Participate in daily team meetings virtually or via phone calls. Assist Residential teams in Medication Management through data entry and report generation. Track compliance for annual medical appointments, ensuring clients receive necessary healthcare visits (dentist, psychiatrist, primary care, eye care, etc.). Follow up on protocols, medical devices, and policy exceptions to ensure completion and support the Operations team in achieving compliance. Other duties as assigned. Expectations Strong organizational and time‑management skills. Ability to collaborate with different teams and departments. Attention to detail and proficiency in documentation management. Excellent communication skills, both written and verbal. Experience with Therap documentation is a plus. Familiarity with Quality Assurance procedures and compliance tracking. Ability to multitask and prioritize effectively. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software. Work Environment May require travel between residential locations for meetings and follow‑ups. Combination of office‑based and fieldwork to ensure compliance and client support. Minimum Qualifications Must be 21 years of age with a High School Diploma or GED equivalent required. Must have a fingerprint and criminal clearance prior to starting. Certified Instructor of New Employee Orientation and Safety Training. Certified Long‑Term Care Worker Instructor – Residential Core Training. Certified CPR / First Aid / BBP Instructor. Peer Coach Instructor. Licensing Requirements Must pass a Washington State background check. WA Driver License and WA Auto Insurance. Must be able to obtain an NAR within 90 days of hire. First Aid/CPR Certified within 120 days of employment, training can be provided. Blood Borne Pathogen certified within 120 days of employment, training can be provided. Need to obtain CPI Blue Card. Ongoing Eligibility Qualifications Complete and pass the background check screening upon hire and every two years thereafter, or as requested. Maintain active NAR, CPR/First Aid, Nurse Delegation and other required certifications. Complete a minimum of 12 hours of continuing education annually. Benefits We Provide Medical, Vision and Dental Insurance. Voluntary Short‑term and Long‑term Disability. Employee Assistance Program (EAP). Company Paid Basic Life Insurance & ADD plus Voluntary Life Insurance. Accrued Paid Time Off. Unlimited Peer Referral Program. On‑Demand Pay. Working Advantage employee discount program. Health Savings Account (HSA). Flexible Savings Account (FSA). 401(k). Capella University Discount. All applicants are subject to a background check. Once a conditional offer is made and a background check has been completed, if SAILS Washington is concerned about a conviction that is directly related to the job, we reserve the right to withdraw the offer of employment. Location: Pacific, WA (98047) #J-18808-Ljbffr Redwood Family Care Network