Network Support Analyst: First-Call Resolution
Ryan Specialty, LLC
Ryan Specialty, LLC is hiring a Technical Support Analyst in Plano, Texas. The role involves troubleshooting and resolving issues with modern networks, switches, routers, and firewalls. You will focus on improving customer service by enhancing technical support processes and maintaining accurate documentation. The ideal candidate should have a Bachelor's degree in Computer Science, experience with Microsoft products, and preferred certifications such as CCNA or CompTIA A+. This position does not provide visa sponsorship. #J-18808-Ljbffr Ryan Specialty, LLC
Vacancy posted 1 day ago
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