Head of Operations

Lauder Institute Alumni Association (LIAA) ~60-80 hours/month | U.S. Based LIAA is seeking an energetic part-time Head of Operations. The ideal candidate is strategically minded, tech savvy, and has a successful track record of planning and executing projects with limited direction. Project management skills are a must. Reporting to the Board President, this is the operational backbone of LIAA driving programs, engagement, administration, and governance in alignment with our mission. (This is a 1099 independent contractor role). Program Development & Execution - 45% of role Leads alumni programming and engagement initiatives in accordance with LIAA's goals Engages volunteers (Class Captains, Lauder Regional Ambassadors) and Lauder stakeholders to develop scalable initiatives and events (e.g., webinars, affinity groups,) Acts as the point of contact for LIAA programming events by alumni, the Institute, Lauder/Wharton External Affairs('EA"), Class Captains, Lauder Regional Ambassadors. Marketing & Engagement - 20% of role Enhances LIAA's image to expand interest and support of LIAA's Mission and Goals. Develops plan and coordinates all marketing: communications, website, newsletters, announcements, and social media. Proactively updates LIAA website, LinkedIn, WhatsApp and other marketing channels to Operations/Admin/Oversight of Consultant(s) - 15% of role Fosters a positive and productive LIAA environment, including alumni community, volunteers, and Board members. Oversees the day-to-day operations & programming execution: calendars, databases, committee lists, and tech tools. Supervises consultants, manages deliverables, and optimizes systems for efficiency through strong tech-savvy skillsets. Actively engages in assessing whether better technology databases and systems exist to improve operations and reduce costs Financial Stewardship - 10% of role Actively supports the Treasurer and Finance Committee with budget tracking, contract review, and risk management and behaves in a financially responsible manner. Collaborates on Strategic, Operating and Financial plans in conjunction with the Board. Board Relations/Governance/Professionalization/Fundraising - 10% of role Collaborates with & supports Board initiatives and strategic direction. Attends Board meetings and provides monthly Board updates. Supports Board Fund Raising Chair. Qualifications & Skills U.S. based (ideally East Coast) with the ability to legally work in the U.S. Minimum Bachelor's degree required; nonprofit or alumni association experience and mindset strongly preferred. Resourceful, detail-oriented, and solutions-driven with a track record of supporting mission-driven organizations. Excellent written and verbal communication skills; ability to engage diplomatically with alumni, volunteers, and institutional partners. Highly organized with proven ability to independently manage multiple projects / deadlines. Strong proficiency in Google Workspace, Microsoft Office and association management systems (e.g. Wild Apricot). Strong command of Google Drive's features, functionalities, and tools. Tech savvy with ability to troubleshoot and adapt quickly. Does not need to be a member of the Lauder Institute community. #J-18808-Ljbffr Lauder Institute Alumni Association