salesforce lead developer

Overview:

Location: salesforce lead developer

Location: Seattle, WA

Duration: 6 months

1. Salesforce Platform Expertise

• Deep understanding of Salesforce Sales Cloud, Service Cloud, and custom applications.

• Solid understanding of Salesforce Experience Cloud, Lightning Web Components (LWC), and Aura Components.

• Strong experience with APEX programming and Salesforce declarative tools, including:

o Flows

o Process Builder

o Validation Rules

• Solid understanding of Salesforce:

o Profiles

o Permission sets

o Groups

o Sharing settings

o Organization-wide defaults

• Comfortable using development and DevOps tools, including:

o VS Code for development

o Copado for DevOps

o Data import/export tools

• Deep understanding of Salesforce security controls, standards, and best practices.

Core Responsibilities

Day-to-Day Support

• Serve as the primary point of contact for day-to-day Salesforce support.

• Handle tickets and perform basic incident triage.

• Assist with planning and prioritizing sustainment work.

• Monitor:

o Support mailboxes

o Batch jobs

o Scheduled jobs

• Provide functional guidance during enhancements.

• Support:

o Documentation

o Onboarding activities

o Meeting preparation

Collaboration, Client Engagement & Coordination

• Coordinate between onsite and offshore teams.

• Lead and participate in weekly syncs with business and IT teams.

• Participate in stakeholder conversations and status updates.

• Ensure smooth communication across all teams.

• Help identify process improvements and opportunities to simplify operations.

Operational Excellence & Support Coordination

• Track recurring operational issues.

• Prioritize enhancements to reduce manual interventions.

• Analyze incident trends and propose long-term solutions.

Required Skills & Experience:

• Strong understanding of:

o Salesforce platform

o Azure SQL

• Familiarity with:

o Salesforce workflows

o Apex

• Proven track record in:

o Agile product ownership

o Enhancement leadership roles

• Excellent:

o Communication skills

o Documentation skills

o Stakeholder management abilities

• Strong analytical mindset with a focus on:

o Operational efficiency

o Data quality