Patient Access Rep

Careers With Purpose Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland. Facility: 7th Thayer Dial Trnplt Location: Bismarck, ND Address: 209 N 7th St, Bismarck, ND 58501, USA Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Salary Range: $16.25 - $23.00 Department Details Join our team! Sanford is looking for a motivated and detail-oriented Patient Access Representative to support our Nephrology & Endocrinology clinic. This role is a great opportunity to be part of a collaborative, patient-focused team in a specialty care setting. Key Benefits of This Role: MondayFriday day shift schedule no weekends or holidays Work in a supportive, team-oriented environment Gain experience in specialty clinics (Nephrology & Endocrinology) Play a vital role in patient care coordination and access Primary Responsibilities Answer incoming calls and assist patients with scheduling, questions, and requests Register patients accurately, including insurance verification and demographic updates Coordinate appointments and support clinic workflow Maintain patient confidentiality and ensure compliance with HIPAA regulations Collaborate with clinical staff to support patient care needs Provide a welcoming, professional experience for all patients and families Job Summary Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic. Apply today to learn more about the opportunities available to grow your career at Sanford. Qualifications High school diploma or equivalent preferred. Post-secondary education helpful. One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired. May require BLS for certain locations and/or settings. Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call View phone number on click.appcast.io or send an email to View email address on click.appcast.io. Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.