Supervisory Management and Program Analyst

Supervisory Management And Program Analyst

This position ensures safe, efficient patient care by analyzing clinical data, monitoring performance, and ensuring regulatory compliance. It supports operational planning, resource allocation, and protection of patient information. The role also supervises an administrative team, overseeing daily operations, staff performance, hiring actions, and workflow optimization. With delegated authority, it leads the administrative functions that keep the service line running smoothly. Primary job duties include:

• Conducts ongoing and ad-hoc qualitative and quantitative analyses of clinical and administrative programs.
• Extracts and validates operational data to prepare reports for leadership.
• Evaluates performance against VACO, VISN, and Joint Commission standards.
• Applies statistical methods to resolve workflow and process issues.
• Recommends data-driven improvements to resource use, space planning, staffing, and equipment priorities.
• Manages fund control points and tracks service expenditures.
• Serves as COR for vendor contracts and academic affiliate agreements.
• Prepares formal responses to congressional inquiries, executive actions, and patient complaints.
• Coordinates documentation for Peer Reviews, Service Level Reviews, and similar oversight processes.
• Develops policies, memos, and SOPs aligned with VISN and VACO requirements.
• Oversees safety compliance, training tracking, TB protocols, and injury/light-duty documentation.
• Provides first-line supervision to administrative support staff.
• Sets performance standards, manages schedules, and conducts appraisals.
• Leads interviews and recommends selections, promotions, and reassignments.
• Coordinates staff training and developmental needs.
• Resolves minor employee issues, addresses low-level disciplinary actions, and upholds EEO policies.

Work Schedule: Monday - Friday, 8:00am - 4:30pm

Telework: Ad-hoc

Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Management and Program Analyst / PD000000

Probationary Period: A one-year supervisory probationary period may be required for applicants appointed to this position, unless the requirements has already been met through previous successful completion of a Title 5 supervisory probation.

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved