Warehouse Associate- eCommerce

Job Opportunity

Bishop Lifting Products, Inc. is the most trusted name in the lifting world. It has the deep expertise, services, and support to solve both routine and complex lifting challenges. We have the above and below-the-hook inventory customers need when they need it. And we have a culture of service and support that puts customer satisfaction first.

The eCommerce & Warehouse Fulfillment Associate is responsible for supporting daily warehouse operations and ensuring accurate, timely fulfillment of online customer orders. This role combines warehouse logistics, inventory management, shipping/receiving, and eCommerce order processing to deliver an excellent customer experience while maintaining operational efficiency and safety standards.

Order Fulfillment & Shipping

• Pick, pack, and ship customer orders accurately and efficiently
• Verify product quantities, condition, and shipping information before shipment
• Process shipping labels and documentation using warehouse and carrier systems
• Coordinate outbound shipments with UPS, FedEx, LTL carriers, and other providers
• Ensure same-day or next-day fulfillment goals are met when applicable

eCommerce Operations

• Monitor incoming online orders from eCommerce platforms and marketplaces
• Update order statuses, tracking information, and customer notes as needed
• Assist with returns, exchanges, and order issue resolution
• Support inventory synchronization between warehouse and eCommerce systems
• Maintain product labeling, packaging, and presentation standards

Inventory & Warehouse Management

• Receive and inspect inbound inventory shipments
• Organize stock and maintain clean, accurate warehouse locations
• Conduct cycle counts and assist with physical inventory audits
• Identify inventory discrepancies and communicate issues promptly
• Operate warehouse equipment safely, including pallet jacks and forklifts (if certified)

General Warehouse Support

• Maintain a clean, organized, and safe work environment
• Follow all company safety procedures and operational policies
• Assist with warehouse projects, restocking, and process improvements
• Collaborate with customer service, purchasing, and operations teams

Qualifications

• Minimum of High School diploma or GED. Some college preferred.
• Basic knowledge of reading English, writing, and basic math.
• Must be organized, efficient, and self-motivated and exhibit a willingness to learn.
• Attention to detail and ability to follow verbal and written instructions, whether working with a team or without supervision.
• Authorized to operate a forklift.
• Must be able to occasionally lift and/or move up to 50 pounds.
• Must be authorized to work in the United States.
• Must be able to pass a pre-employment background check, drug test & physical.

Bishop Lifting Products, Inc. and its subsidiaries are an Affirmative Action and Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.