Case Manager I - Men's Shelter (Mon - Fri: 8:00AM - 4:30PM)

Job Summary

The Case Manager I works as part of a collaborative team to help create a safe, supportive, and Christ-centered environment for guests in a residential recovery program. This role is part of a 24-hour care team that provides advocacy-based support, spiritual guidance, referrals, and case management services to guests engaged in addiction recovery.

Schedule: Monday - Friday 8:00AM - 4:30PM

Target starting pay: $25.39/hour

How you will serve

• Conduct intake assessments and screenings for new program guests.
• Manage an assigned caseload of guests participating in the addiction recovery program meeting with guests weekly to provide ongoing case management support.
• Provide crisis intervention, chemical dependency support, and referrals to external services as needed.
• Maintain thorough, organized, and confidential updates case notes using the Client Tracker system (CT11) and other electronic and paper files as needed.
• Administers supervised urine screenings in accordance with program policy.
• Conduct regular welfare checks in guest living areas and restrooms.
• Help coordinate and facilitate Bible studies, support groups, classes, and addiction recovery curriculum.
• Foster a positive, professional, and Christ-honoring atmosphere throughout the facility.
• Assist in maintaining a clean, safe, and healing facility environment.
• Participate in organizational meetings, training, and initiatives as required.
• Perform other duties assigned to support the Mission’s success.

How you qualify

• Acknowledge and sign the Mission's Statement of Faith (see below).
• High school diploma or equivalent required; associate degree preferred. A combination of education and at least two years of relevant experience may be considered in lieu of a degree.
• Minimum of one year of case management experience required.
• One year of experience in a social service, recovery, or rescue mission setting preferred.
• Proficiency in Microsoft Office Suite.

How we support each other

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him.
• Faithfully upholds The Mission and your team in prayer.
• Participates in team devotions as schedule permits.
• Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations.
• Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors.

Benefits

• All regular full-time employees, you are eligible to participate in our generous benefits package :
• Medical / Dental / Vision
• Basic Life Plan – 100% company paid
• Voluntary Products including Life, AD&D, Disability, Accident and Critical Illness insurance
• EAP and 24/7 Virtual Mental Health – 100% company paid
• 4 weeks of paid vacation (accrued)
• Accrued paid sick time
• 10 paid holidays + 1 Floating Holiday
• Personal Day and Birthday holiday
• Retirement benefits w/ company match
• Continuing Education Reimbursement Program

Work Environment

While performing the duties of this job, the employee is frequently required to sit for extended periods of time in a temperature-controlled environment. Occasionally will stand, balance, twist, stoop, kneel and reach with hands/arms. Occasionally lifts up to 20 pounds and walks, use stairways to climb to multiple floors within the company. Requires frequent use of cognitive abilities including frequent memory recall and occasional decision making. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus.

Statement of Faith 

• We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21)
• We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2
• We believe in the deity and humanity of our Lord Jesus Christ:
• His virgin birth (Luke 1:35, John 1:1-2, John 1:14)
• His sinless life (Phil. 2:5-11)
• His miracles (Matt. 4:23)
• His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3:23-25, 2 Cor. 5:21, 1 John 2:1-2)
• His bodily resurrection from the dead (Rom. 8:34, 1 Cor. 15:3-5)
• His ascension into heaven, now seated at the right hand of the Father (Acts 1:9-11, Heb. 1:3, Heb. 9:24)
• His future return in power and glory (1 Thess. 4:16-18)
• We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1:7, Eph. 2:8-9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17)
• We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1:21-22, Gal. 5:22-23)
• We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28, Matt. 25:45-46, Rev. 20:11-15)
• We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14, Eph. 4:1-6, John 17:20-23, Phil. 2:1-4)

Mission Statement

To bring the love of Jesus and hope for a new life to our homeless neighbors.

Vision Statement

To see every homeless neighbor - beloved, redeemed, restored.

Values Statement

To be Gospel centered, united together, living faithfulness and pursing excellence.

Pre-Employment

This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.

Job Disclaimer

Job descriptions are designed to outline primary duties, responsibilities, and qualification requirements for this job and should not limit additional duties and responsibilities assigned. Duties, responsibilities, and activities may change at any time with or without notice. It is our expectation that all employees offer their services wherever and whenever deemed necessary to ensure the success of the Mission.