Treatment Coordinator

Smile Brands

Job Description

Overview

As a Treatment Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.

Responsibilities

Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism

Qualifications

At least one year of related experience
Knowledge of dental terminology
Strong communication and interpersonal skills, with a focus on delivering exceptional customer service

Apply

Vacancy posted 24 days ago

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