TEST POSITION - DO NOT APPLY - Store Manager

Bench Store Manager

We have an exciting opportunity to hire a Bench Store Manager with leadership and retail management experience to support our South Denver Metro area. Geographically we will be looking for Aurora, Castle Rock, Englewood, Highlands Ranch, Littleton and Parker!

The Store Manager plays a vital role in achieving financial targets to generate the revenue and donations needed to sustain Goodwill of Colorado's mission-driven operations and community initiatives. This position requires a dynamic leader who can effectively oversee multiple departments within the retail store while fostering a motivated and skilled team. A successful store manager is not only strategic but also highly engaged, actively participating in daily operations and leading by example to drive overall success.

This is not an entry-level management position.

Our Store Managers must have the ability to accomplish profitability through managing operations such as budgeting, financial reporting, profit & loss, merchandising, donation collection, loss prevention, point-of-sale systems, product quality control, product 'sweet-spot' pricing. Our leaders are important to building community rapport and customer relations with an 'Attitude of Gratitude' empowering staff and employees to accomplish professional and personal goals.

Full Time employees in retail are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan must be 18 years of age to participate.

Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer

The Manager, Store is responsible for meeting financial goals to generate the income and donations necessary to support the mission operations and community programs provided by Goodwill of Colorado. The Store Manager must be an empowering leader who not only has the ability to operate and manage several diverse departments within the retail store but also have the ability to inspire and develop their staff The Store Manager must be a hands-on professional who takes an active role by "rolling up their sleeves" to achieve success.

The Store Manager will be held accountable for their performance as well as the performance of their retail store. The Store Manager must have the ability to accomplish profitability through managing operations such as budgeting, financial repotting, profit and loss, merchandising, donation collection, loss prevention, point-of-sale systems, product quality control, product'sweet spot' pricing, build community rapport, and customer relations with an 'Attitude of Gratitude', and empower staff and employees to create and accomplish both professional and personal goals.

Goodwill retail stores must successfully collect donations, produce products/merchandise from those donations, manage waste, recycling, warehousing, and merchandising of donated products, price competitively, and provide excellent customer service to achieve optimal performance.

Working with a team of retail professionals, the Store Manager will help ensure we make the best use of our resources to help achieve our mission of helping people within our community reach their highest level of personal and economic potential. The Store Manager will be a strategic thinker and team player who can manage change while motivating and inspiring others.

The Bench Manager role is designed to meet the dynamic needs of the business and may require assignments in locations beyond your immediate geographic area.

Responsibilities include, but are not limited to, providing coverage for unexpected or planned absences, facilitating growth and training for team members, collaborating with other management personnel to enhance store performance, and contributing to business development initiatives.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• A Bachelors degree is preferred or equivalent combination of education and experience.

Experience:

• Minimum 3 years' experience as a Store Manager (or similar) with experience in being accountable and responsible for the success of the business, operations, and financial results.

Other:

• Must be a high energy/strategic thinker.
• Proficient in the utilization of office equipment, office software (i.e. Word, Excel) and web-based applications (i.e. UKG) to meet the needs of employees and the organization.
• Ability to manage corporate email and calendar (i.e. Outlook).
• Organizational skills to manage multiple projects, people, and retail store functions.
• Ability to work within a deadline-pressured environment.
• Understanding of marketing and retail principles.
• Understanding of production processes and environment, to include deadlines, quality control, working in a quick and efficient manner, and empowering staff to produce product timely.
• Ability to create, review, and understand statistical information to increase the success of the retail store.
• Understanding of the creation and implementation of a budget.
• Must possess the ability to adapt, adjust, and mold to changing circumstances.
• Ability to make difficult decisions and accustomed to being held accountable for overall retail store performance.
• Conduct performance feedback and reviews developing internal talent and driving organizational goals.
• Ability to develop a succession strategy to train, develop, and identify talent and leadership.
• Experience and ability to empower a team to manage and lead their departments or functional areas.
• Effective verbal and written communication skills.
• Ability to communicate to all levels within the organization.
• An interest and empathy for people with disabilities and disadvantages.
• Able to obtain walkie stackers and/or forklift certification to safely operate equipment.
• Ability to move to other stores with in their assigned various region depending on business needs.
• Ability to work varied schedules to include weekdays, weekends, evenings, and holidays. Must be able to work any hours necessary to provide complete store coverage and supervision. The incumbent will be expected to report to work on time at any given location within the assigned region (whether a permanent or temporary assignment); responsible for reporting to the Goodwill of Colorado administrative offices (GOG located in Colorado Springs and/or Federal located in Denver) when assigned for trainings, meetings, etc.
• It is preferred that the incumbent have the ability to drive for company business*.

*Per auto vehicle insurance carrier requirements: For applicants/employees to qualify for inclusion on the Goodwill driver insurance schedule, for purpose of driving Goodwill fleet vehicles, or for purpose of receiving company mileage reimbursement they must be at least:

• 21 years of age (not engaged in passenger transportation),
• 25 70 years of age for all passenger transportation services,
• 25 years of age for CDL.

Applicants/employee will be required to undergo a Motor Vehicle Record (MVR) check and background check; applicants/employees must disclose all moving traffic violations or vehicle crashes (within the last five (5) years)(Note: not all violations are a disqualification for employment and each case will be reviewed by the insurance carrier); must have valid Colorado State driver license; must also be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation.

Applicants/employees using their personal vehicle for company business (receiving company mileage reimbursement), must have valid vehicle insurance, valid driver license, and vehicle must be in roadworthy condition.

Core Competencies:

• Communication, Level 2
• Customer Focus, Level 2
• Decision Quality, Level 2
• Excellence, Level 2
• Knowledge and Skills, Level 2
• Teamwork Core Competency, Level 2
• Trust, Level 2

Functional Competencies:

• Command Skills
• Confronting Direct Reports
• Developing Others, Level 2
• Planning and Organizing, Level 2
• Results Management, Level 3
• Team Leadership, Level 3
• Time Management

Job Title: 539 Manager, Store Dept Number: Various - Retail

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

• Continuously (5