US_Service Support Specialist

$28 per hour

MindSource, Inc.

Job Opportunity

Join our team in Indianapolis, where you'll have the chance to work in a vibrant city known for its friendly community and dynamic business environment. This contingent role offers a competitive pay rate of $28.00 per hour.

Position Details

Type of Position: Contingent role
Pay Rate: $28.00 per hour
Hours: Monday to Friday, 8am - 5pm EST. Post-training hours may shift to 12pm - 9pm.
Location: Onsite at Indy Campus

As a part of our Operations team, you will support the organization through a variety of tasks. The role involves back office functions related to field support and case management, resolving issues in our operating systems, and researching problems encountered by field representatives.

Key Roles & Responsibilities

Provide reporting support and monitor field rosters and assigned territory responsibilities.
Develop, maintain, and assemble information/documentation that supports business operations and standard operating procedures.
Act as a primary contact for escalated issues and requests concerning complex processes or procedures.
Serve as a liaison to internal and external stakeholders.
Utilize databases or spreadsheets to maintain program logistics and measure program effectiveness.
Adhere to department guidelines and perform quality control program assessments by conducting audits.
Solicit feedback to improve current processes and act as a key resource to others in the department.
Participate in special projects requiring business area expertise.

Requirements

Associate's degree and 1 year of experience
Proven ability to solve complex problems in a timely manner
Comprehensive understanding of business processes related to the area of support
Strong organization and planning skills
Ability to handle multiple functions simultaneously
Efficient and effective oral and written communication skills
Intermediate computer skills with proficiency in various software packages

Preferred Qualifications

Bachelor's degree in business, finance, accounting, or supply chain
SAP and Salesforce experience
Advanced skills in data entry, Google Apps and Drives, MS Office

Soft Skills

Customer service focused
Positive attitude
Empathetic
Agile learner

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the US_Service Support Specialist in Zionsville, IN vacancy

Client Support Specialist
...Client Support Specialist The Client Support Specialist serves as the first point of contact for customer inquiries across multiple channels... ...inquiries in a timely manner while meeting established service-level expectations. Resolves customer issues accurately on...
Suggested
Work at office
Merchants Bancorp
Carmel, IN
1 day ago
IT Support Specialist
...Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and... ...servers, and communication systems that support naval operations; as a Cryptologic... ...eligibility, and Navy needs; in service conversion opportunities for qualified Sailors...
Suggested
Apprenticeship
Worldwide
Shift work
US Navy
Zionsville, IN
2 days ago
IT Support Specialist (L1 Helpdesk - Warehouse)
...IT Support Specialist (L1 Helpdesk – Warehouse)As an IT Support Specialist, you will provide first-level... ...plusStrong communication skills and customer service mindsetComfortable working onsite in a warehouse environmentAbout Us:Founded in 2009, IntelliPro is a global...
Suggested
Work experience placement
Intellipro Group
Whitestown, IN
5 days ago
Resident Services Specialist
$22.31 - $33.47 per hour
...BH Management, LLC Resident Services SpecialistBH Management, LLC is a people-first multifamily owner and operator... ...come and are ready to tackle what's next. Come join us!Position Summary:The Resident Services Specialist is responsible for handling resident and prospect...
Suggested
Monday to Friday
Bh Services
Carmel, IN
5 days ago
Panhellenic Support Specialist
..., NPC volunteers, campus partners and member organizations in support of NPC’s mission. Descriptions for both positions can be found... ...by June 19 will receive priority review. Panhellenic Support Specialist – Growth The ideal candidate will have experience working with...
Suggested
National Panhellenic Conference
Carmel, IN
3 days ago
Customer Service Associate
## Customer Service Specialist - Financial ServicesApplyremote type: Hybridlocations: Zionsville,... ...people do their best work when they feel supported, respected, part of team, and showing... ...embodies all the differences that make us unique individuals. All employees share...
Temporary work
Work at office
Immediate start
Gainbridge
Zionsville, IN
4 days ago
Customer Service Representative - Remote
...Category : Customer Service/Support As a Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and... ...during the application process, please contact us at (***) ***-**** or contact us here ( . Please note...
Ongoing contract
Remote work
Work from home
Shift work
Teleperformance USA
Zionsville, IN
4 days ago
Customer Service Specialist - Remote
...Category : Customer Service/Support As a Customer Service Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound... ...during the application process, please contact us at (***) ***-**** or contact us here. Please note, this...
Ongoing contract
Remote work
Work from home
Shift work
Teleperformance USA
Zionsville, IN
5 days ago
Business Services Specialist I (NextGear Capital)
$16.59 - $24.86 per hour
...Business Operations Job Profile Business Services Specialist I Management Level Individual... ...give and receive feedback constructively; support team success; build morale; and... ...military leave, and parental leave. About Us Through groundbreaking technology and...
Hourly pay
Full time
Work at office
Remote work
Visa sponsorship
Flexible hours
Shift work
Cox Enterprises
Carmel, IN
2 days ago
Customer Service Representative (Flexible Working Hours)
$15 - $17 per hour
...every day. We are revolutionizing the pet industry. Join us! We're sniffing out our next Customer Service Representative at Zionsville Country Kennel! —... ...first impressions and sweet reunions. Jumping in to support other team members whenever needed. We’re all in this...
Full time
Local area
Flexible hours
Weekend work
Afternoon shift
Destination Pet, LLC
Zionsville, IN
3 days ago
Spa Sales and Guest Service Associate
$15 per hour
...community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the... ...by 20 years of proven success. Enjoy a supportive environment where your growth and well-being...
Hourly pay
Full time
Part time
Flexible hours
Shift work
Hand & Stone Massage and Facial Spa
Zionsville, IN
3 days ago
HOSPITALITY SUPPORT ASSOCIATE (FULL TIME)
$18 per hour
...immediately for a full time HOSPITALITY SUPPORT ASSOCIATE position. Location : Capital... ...up, clears, and cleans food and beverage service areas following meetings, events, and... ...Employee Referral Bonus Available About Us! Our team supports Capital Group, a...
Hourly pay
Full time
Part time
Local area
Immediate start
Remote work
Monday to Friday
Flexible hours
Shift work
Weekend work
Bon Appetit
Carmel, IN
24 days ago
Full Time - Merchandising Service Associate - Day
...Impact at Lowe’s As a Lowe’s Merchandising Services Associate, you are a key connection point... ...and Store Operations, allowing us to deliver a great shopping experience in... ...our Merchandising Services Team. How We Support You Whether you need a part-time position...
Full time
Part time
Local area
Flexible hours
Shift work
Weekend work
Weekday work
Lowe's Companies, Inc.
Zionsville, IN
2 days ago
Remote Travel Support Specialist
...Travel Solutions ETS is seeking a Travel Customer Representative to support clients throughout their travel journey. This role involves... ...inquiries, providing booking updates, and ensuring exceptional service. The ideal candidate should have strong communication skills,...
Remote work
Flexible hours
Effortless travel solutions ETS
Carmel, IN
5 days ago
Remote Travel Support Specialist
...Enchanted Horizons Travel is seeking a Customer Service Coordinator to provide travel support and ensure a positive client experience. You will assist customers with travel questions, coordinate details, and maintain clear communication throughout the planning process....
Full time
Part time
Remote work
Flexible hours
Enchanted Horizons Travel
Carmel, IN
4 days ago
Remote Travel Support Specialist
...assist travelers before, during, and after their trips. This 100% work-from-home role involves handling inquiries, providing trip support, and ensuring a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people...
Remote work
Work from home
Sawmilldcllc
Carmel, IN
3 days ago
Support Lead Part Time
$11.5 per hour
...that can inspire you as much as you inspire us with big ideas, super energy, passion,... ...Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has... ...in place for a smooth daily operation. Supports the onboarding and ongoing training of associates...
Hourly pay
Part time
Local area
Flexible hours
Night shift
Weekend work
Afternoon shift
Five Below
Carmel, IN
4 days ago
Part-Time Focus Group Panelists. Call Center Agent Welcome. No Experience
$750 per week
...remote market research opportunities that influence real products, services, and customer experiences.Role Overview:We are welcoming... ...accept any fees for registration or study involvement. Please stay cautious and only respond to communications sent directly from us....
Part time
Casual work
Remote work
Flexible hours
AFG
Zionsville, IN
5 days ago
Compassionate Direct Support Specialist
LittleStar ABA Therapy in Carmel, Indiana is seeking a Direct Support Professional to provide care and assistance to individuals. You will be responsible for executing individualized support plans and maintaining a safe environment. Ideal candidates will have strong organizational...
LittleStar ABA Therapy
Carmel, IN
3 days ago
Spa Sales and Guest Service Associate
...community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the... ...by 20 years of proven success. Enjoy a supportive environment where your growth and well-being...
Shift work
Hand & Stone - 11100 N Michigan Rd - Zionsville, IN
Zionsville, IN
5 days ago
Client Experience Representative
$20 - $22 per hour
...maintenance, sales, flight training, FBO services, and charter brokerage. We were the first... ...of what we are building is still ahead of us. But here is what you really need to... ...ground and ground‑to‑ground radio systems to support smooth operations. Collaborate closely...
Bi-weekly pay
Hourly pay
Seasonal work
Remote work
Shift work
Weekend work
Afternoon shift
Jet Access
Zionsville, IN
1 day ago
Direct Support Lead
...OUR MISSION AND PERFORMANCE EXPECTATIONS The MENTOR Network is a mission-based organization dedicated to providing high quality services to those we serve. Therefore, to deliver on our mission, The Network expects every employee to perform his or her job first and...
Immediate start
Shift work
Sevita
New Augusta, IN
8 hours ago
Direct Support Lead
...tasks will be diversified and you will be supporting our mission. Provide leadership and... ...residence and community while providing direct services to individuals we serve. Attend... ...to the individuals we serve. Why Join Us? ~ Full, Part-time, and As Needed schedules...
Full time
Part time
Shift work
Sevita
Westfield, IN
8 hours ago
Warehouse Support Associate
$27.36 per hour
...being handled: Electronic repair partsEquipment: Pallet jacks and RF scannersVarious warehouse fulfillment specialist roles at Ryder support distribution across the US.Your drive. Your career. Start driving your future with Ryder today.At Ryder, you will be part of a team...
Hourly pay
Weekly pay
Permanent employment
Temporary work
Shift work
Weekend work
Ryder
Whitestown, IN
1 day ago
Customer Service - Self Storage Manager
$14 per hour
...Experience : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast... ...reimbursement available) Additional Information More about Us! Public Storage was recognized as A Great Place to Work by the Great...
Hourly pay
Full time
Weekend work
Public Storage
Zionsville, IN
1 day ago
Food Service Specialist
...Description Job Title: Food Service Specialist FLSA status: Non-Exempt Department: Operations Reports to: Store Manager Position summary : The Food Service Specialist is a front-line position that effectively and professionally interacts and builds relationships with...
Work at office
All shifts
Shift work
Family Express
Westfield, IN
5 days ago
Multi-Location Customer Service Specialist
$18.05 per hour
...success of our retail stores. Customer Service Specialists work closely with wholesale and retail... ...strength of our success, and we invest and support you in: Life … with rewards,... ...being to your daily commute—it matters to us. A general description of benefits offered...
Full time
Contract work
For contractors
Work experience placement
Local area
Afternoon shift
Sherwin-Williams
Westfield, IN
8 hours ago
Account Executive
...you have a helping attitude? Responsibilities Market our services to potential clients. Introduce prospective candidates to... ...annually). Utilizing LinkedIn to leverage your network. About Us Management Recruiters International of Zionsville (MRIZ)...
Work at office
Remote work
Management Recruiters
Zionsville, IN
1 day ago
Service Advisor
...Service Advisor – Tom Wood Toyota Location: Whitestown, Indiana Join a Premier Automotive... ...communities for more than 50 years, you'll enjoy a supportive environment that values teamwork,... ...and advancement opportunities. What Sets Us Apart Family‑owned company with over 50...
Tomwoodnissan
Whitestown, IN
1 day ago
Maintenance Manager
$75k - $100k
...environment that may be hot or cold depending on the season and will expose you to loud sounds, dust, fumes and solvents. Why Join Us? At Superior Metal Technologies , we value our team members and offer competitive pay, comprehensive benefits, and opportunities for...
For contractors
Work experience placement
Relocation
Monday to Friday
Day shift
Superior Metal Technologies LLC
Zionsville, IN
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to US_Service Support Specialist. Be the first to apply!