Dental receptionist / admin

Fairlawn Dental Care - Dental Receptionist

At Fairlawn Dental, we believe that a healthy smile starts with a supportive and harmonious team. We arent just looking for a clinician; we are looking for a compassionate advocate for patient health to join our 5.0-star rated practice. If you value a workplace that respects your clinical judgment—allowing you the time you actually need to provide exceptional care—you’ll find a welcoming home with our friendly, team-oriented staff.

Pay

$18~$26 per hour

Salary Details
- Competitive salary based on qualifications and experience.

Employment Type

Full-time

Requirements

• Dentrix
• Eaglesoft
• Experienced Dental Receptionist / Admin (1+ years)
• Open Dental

Experience: At least 1 year of experience in a dental or medical office setting is preferred (experience with dental software like Dentrix or Eaglesoft is a major plus).
Knowledge: Familiarity with dental terminology and a solid understanding of dental insurance verification processes.
Soft Skills: Exceptional interpersonal skills—you must be comfortable talking to people and handling occasional high-pressure situations with a smile.
Tech-Savvy: Proficiency in Microsoft Office and the ability to learn new practice management software quickly.
Education: High School Diploma or equivalent required.

Job Description

Patient Concierge: Greet patients warmly upon arrival, manage the check-in/check-out process, and ensure all new patient paperwork is completed accurately.
Schedule Orchestration: Efficiently manage the practice calendar, scheduling appointments to optimize flow while accommodating emergency "squeeze-ins" with grace.
Insurance & Billing Navigation: Verify insurance benefits prior to appointments, explain treatment plans/co-pays to patients, and process payments securely.
Communication Hub: Answer multi-line phones, respond to patient inquiries via email or text, and manage appointment confirmations and follow-ups.
Administrative Support: Maintain digital patient records in strict accordance with HIPAA regulations and assist the clinical team with referral coordination.

Benefits

Financial Security: 401(k) retirement plan with company matching.
Health & Wellness: Health insurance contributions and Paid Time Off (PTO).
Dental Perks: Dental benefits for the employee and their immediate family.
Additional Perks: Employee discounts, flexible scheduling, and a bonus program currently in development.

Jobley Bonus: $75 (awarded to candidates hired through Jobley)

Shift & Schedule

Monday, Tuesday, Wednesday, Thursday, and Saturday.

About the Practice

• Name: Fairlawn Dental Care
• Location: 3610 West Market St., Akron, OH 44333