Head of Delivery, AI Operations

$156k - $234k

Full-time

About TaskUs:
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
What We Offer:
At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
Salary Range:
$156,000.00 - $234,000.00 per year.
Pay Transparency Statement:
The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location.
Benefits:
We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays.
Application Window:
This position is expected to remain open until 12-05-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration.
Job Description:
TaskUs (Nasdaq: TASK) is a leading provider of outsourced digital services and next-generation customer experience to the world's most innovative companies. We solve complex operational challenges for global category leaders within AI, autonomous vehicles (AV), robotics, and beyond. By combining specialized human talent with intelligent technology, we power the companies shaping the future.
Role Overview
As the Head of Delivery, AI Operations, you will be responsible for ensuring that operations deliver training data (collection and annotation), adversarial testing, model evaluation services, and AI safety reviews meets the highest standards. You will drive thought leadership on project delivery, work closely with customers to define and deliver high-quality outputs, and oversee the development of new production protocols across projects. This role requires a blend of strategic thinking, hands-on operations, and cross-functional collaboration to ensure our services are impactful for AI projects, primarily focused on Physical AI elements such as Robotics and world model development.
The ideal candidate will have a strong entrepreneurial mindset, deep expertise in operations and delivery for AI Services (such as producing training data via FTEs and freelancer models), and experience leading global teams. They will be comfortable working in a fast-paced, ambiguous environment and being in a constant state of learning.
Key Responsibilities:
Manage the delivery of AI services such as data collection and annotation, adversarial testing, and AI content safety moderation.
Lead a global team of Operations Managers to oversee successful delivery of AI services to ensure on time and under budget deliveries that meet and exceed customer quality expectations.
Partner with Sales Enablement and Business Development teams to scope, solution, and land proposals for new client opportunities.
Design and oversee specialized operations protocols for multiple delivery models including leveraging full time employees in our global centers, remote workers, and freelance workers.
Partner cross functionally with Quality, Training, PMO, Sales, and Product and Engineering teams to advance automation and evolve our ability to deliver high quality outcomes.
Foster a high-performance culture, encouraging continuous learning and improvement.
Drive a culture of testing, iterating, and scaling processes, ensuring that all workflows are efficient and results-driven.
Required Skills & Competencies:
7+ years of Operations leadership experience, ideally within an organization that provides HITL, RLHF and evaluation services to leading LLM developers, Mag7 companies, AV builders and Robotics companies.
Deep understanding of how LLMs, Generative AI workflows, and multi-modal data structures (video, spatial, and sensor fusion) essential for the robotics ecosystem.
You LOVE this stuff. You have a strong pov on the coolest and most useful AI tools on the market, and you love opening the hood and playing around. You have a deep understanding of large language models, generative AI workflows, and data structures.
Strong interest and commitment to learning about the latest developments in Robotics and Physical AI technologies.
Strong communication and leadership skills with the ability to engage effectively with customers, internal stakeholders, and global teams.
Track record of managing teams in a high-velocity environment, with a focus on outcomes.
Excited to tackle ambiguous problems with a relentless attitude of testing, iterating, and scaling solutions.
Strong analytical skills with the ability to derive actionable insights from complex data.
Location:
US - Remote
Traveling - 25%
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI:
In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
EEO:
TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
We invite you to explore all TaskUs career opportunities and apply through the provided URL .

Apply

Vacancy posted 5 days ago

Similar jobs that could be interesting for youBased on the Head of Delivery, AI Operations in New Braunfels, TX vacancy

Head of Delivery, AI Operations
$156k - $234k
..., gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech,... ...innovative companies. We solve complex operational challenges for global category leaders within AI, autonomous vehicles (AV),... ...future. Role Overview As the Head of Delivery, AI Operations, you...
Operations
Remote job
Full time
Freelance
New Braunfels, TX
6 days ago
Maintenance Intern: Predictive TPM & AI (Summer)
...manufacturing environment. The program runs from May 17, 2027 to August 6, 2027 and emphasizes real-world maintenance insight within Operations. You will gain exposure to CMMS, TPM, predictive maintenance, and cross-functional collaboration with Operations, Engineering,...
Operations
Full time
Summer work
Internship
Aumovio SE
New Braunfels, TX
5 days ago
Senior Network Engineer
...experience in the current environment. • Generalized SD-WAN design, operations, and troubleshooting experience; direct Cisco Viptela experience... ...details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex...
Operations
Remote work
Flexible hours
Apex Systems
New Braunfels, TX
19 hours ago
Head of Project Management
...design and construction standards and techniques consistent with NBU Policy by plan review and construction site visits.Analyze operations or processes, design, and/or construction practices.Provide recommendations to management on construction and improvements.Conduct...
Operations
Contract work
For contractors
Work experience placement
Work at office
New Braunfels Utilities
New Braunfels, TX
3 days ago
Scrum Master
$61k - $101k
...Travel Required : Up to 10% Clearance Required : Ability to Obtain Public Trust What You Will Do : * Lead Agile/Scrum delivery across cross-functional Product, Development, and QA teams to support timely, high-quality software delivery. * Facilitate Scrum...
Suggested
Permanent employment
Temporary work
Flexible hours
Guidehouse
New Braunfels, TX
2 days ago
Project Lifecycle Coordinator
...Representatives. You’ll work with customers to process quotes, orders, shipments, billing, and close-outs, while coordinating with operations, transportation, engineering, credit, and finance to keep projects moving smoothly. This role emphasizes handling high volumes of...
Operations
Dayton Superior Corporation
New Braunfels, TX
5 days ago
End-to-End Project & Order Coordinator
...will process quotes, orders, shipments, billing, and stock checks to keep projects moving smoothly. This on‑site role partners with operations, transportation, engineering, credit, and the finance team to ensure accurate shipping, invoicing, and timely communication. #J-...
Operations
White Cap Supply Holdings, LLC.
New Braunfels, TX
5 days ago
Applications Engineering Manager
...launch plan as well as generation of externally facing technical product promotional resources.Completes tasks in partnership with operations to ensure new product designs fit within existing manufacturing capabilities and assists with the identification of new...
Operations
Permanent employment
Work at office
Local area
Flexible hours
Greene Tweed
Schertz, TX
4 days ago
CDS Full Time Event Manager - Product Demonstration
...in successful events, promotion and sales of vendor products Communicate strategies and tactics to achieve sales, service and operational excellence Support the maintenance and ongoing development of corporate governance framework, policies and procedures Collaborate...
Operations
Full time
Temporary work
Part time
Work at office
Flexible hours
Club Demonstration Services
Schertz, TX
4 days ago
Owner Operator
Turquoise Trucking is seeking experienced CDL-A Owner Operators to haul dry van and refrigerated freight across the U.S. As an independent... ...support. You’ll manage trip planning, on-time pickups and deliveries, and safe operation of your tractor-trailer under FMCSA and DOT...
Operations
Full time
For contractors
Turquoise Trucking
New Braunfels, TX
12 hours ago
Assistant Manager II
...Join our team as an Assistant Store Manager and play a key role in enhancing store operations and customer service. We are looking for a proactive leader who can develop teams and ensure a positive shopping experience. If you have a passion for retail and team development...
Operations
Dollar Tree
New Braunfels, TX
1 day ago
New Braunfels Restaurant Host Muck & Fuss
...room flow by greeting guests, coordinating seating arrangements, and maintaining communication with team members to ensure smooth operations during flexible shifts. Responsibilities Greet guests promptly and courteously Coordinate seating arrangements to...
Operations
Flexible hours
NBPSI LLC
New Braunfels, TX
9 days ago
Store Inventory Stocker
...are displayed attractively and are easily accessible to customers, supporting a positive shopping experience and efficient store operations. Key Responsibilities: - Stock and replenish merchandise on shelves and racks. - Perform regular inventory counts and updates...
Operations
Lowe's
New Braunfels, TX
19 hours ago
Travel Registered Nurse RN OR Scrub & Circulate
...professionals bring two critical skill sets to a single role. Scrubbing in means assisting surgeons directly inside the sterile field during operations — managing surgical instruments, maintaining sterile conditions, and anticipating the team's needs to ensure patient safety....
Operations
OneStaff Medical
New Braunfels, TX
1 day ago
Head of Project Management
...percentage of the energy consumption in many of our customers' operations. With an optimal climate system, we can help them to more... ...on.Job SummaryProvides effective leadership, supervision and delivery of projects within the operations, manufacturing and production...
Operations
Munters
Schertz, TX
1 day ago
District Sales Manager - Spirit
$1,050 - $1,075 per week
...position, which starts in July and typically ends in November. The District Sales Manager is responsible for all aspects of the store operation (average 3 stores) including, sales, payroll recruiting, training, employee relations, expense control, shrink and all related...
Operations
Seasonal work
Flexible hours
Spencer Gifts
New Braunfels, TX
3 days ago
Assistant Manager
...Pizza Hut - - Responsibilities: Oversee daily restaurant operations and staff scheduling; Interview, hire, train, and orientate team; Coach, counsel, and develop staff; ensure health and safety standards; Manage financial controls and ensure customer service excellence...
Operations
Pizza Hut
New Braunfels, TX
1 day ago
Materials Planner
...are looking for a Materials Planner to support manufacturing operations through proactive planning, material coordination, and data-driven... ...who can balance inventory needs, production priorities, and delivery commitments while working closely with purchasing, operations,...
Operations
Long term contract
Robert Half
New Braunfels, TX
1 day ago
Store Manager - Spirit
$19.5 - $20.5 per hour
...Retention Pay Program. All Bonus and Pay Programs subject to qualifications.The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The...
Operations
Hourly pay
Seasonal work
Flexible hours
Spencer Gifts
New Braunfels, TX
19 hours ago
Assistant Store Manager - Spirit
$16.75 - $17.25 per hour
...Seasonal Store. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling...
Operations
Hourly pay
Seasonal work
Flexible hours
Spencer Gifts
New Braunfels, TX
2 days ago
Assistant Store Manager - Spirit
$16.75 - $17.25 per hour
...staff and support all aspects of merchandising and inventory control. Control expenses and shrinkage and manage all aspects of store operations. Qualifications Minimum age of 18 and a flexible schedule. Prior retail management experience is required. Physical demands: 8+...
Operations
Hourly pay
Seasonal work
Flexible hours
Spirit Halloween
New Braunfels, TX
19 hours ago
Returning Assistant Store Manager - Spirit
$16.75 - $17.25 per hour
...Seasonal Store. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling...
Operations
Hourly pay
Seasonal work
Flexible hours
Spencer Gifts
New Braunfels, TX
4 days ago
Service Team
...Responsibilities: Greet Guests, serve food, and handle payments at the cash register; Maintain cleanliness and appearance of the store; Follow operations standards and safety procedures to serve fresh and quality food; Work efficiently in a fast-paced kitchen environment across...
Operations
Panda Express Inc
New Braunfels, TX
19 hours ago
General Utility Worker! Join Our Growing Team!
$16 per hour
...Job Summary We are looking for a reliable and hardworking General Utility Workerto support daily food service and facility operations. The idealcandidate will assist with cleaning, sanitation, dishwashing, andgeneral utility duties to maintain a clean, safe, and...
Operations
Hourly pay
Temporary work
JobleticsPro
New Braunfels, TX
1 day ago
CDL-A Flatbed Truck Driver - $1,900 to $3,400 per week in New Braunfels, TX
$1,900 - $3,400 per week
...mile ~ Weekly Pay ~ Average 2,500–3,500 miles per week ~ All miles paid – loaded or empty, except the last load home ~ OTR operation across the United States ~2–3 weeks out / 3–5 days home ~ Home time coordinated with your dispatcher ~ Layover pay after 24...
Operations
Weekly pay
Full time
Immediate start
Cross Integrated Transport
New Braunfels, TX
1 day ago
Now Hiring Security Officers
...meets the age-specific and developmental needs of persons served by the department. Demonstrates proficiency and knowledge in the operation of the Attendant Console, Paging System, security radio/dispatch system, operations of the Digital Video Recorder (NVR) security...
Operations
Full time
Work at office
Immediate start
Shift work
Christus Health
New Braunfels, TX
19 hours ago
Meat Cutter
...storing, and cutting meat to ensure the highest levels of food safety and sanitation in compliance with health and safety standards. Operate and maintain equipment and tools, ensuring they are in good working condition and properly sanitized to optimize efficiency and...
Operations
Terry Black's Barbecue
New Braunfels, TX
4 days ago
Attend the Office of Field Operations Virtual Career Expo on 10/14
...Join the Office of Field Operations Virtual Career Expo on October 14, from 11:00 AM – 2:00 PM ET .? Start a career that makes a difference. Office of Field Operations has opportunities for those seeking federal law enforcement positions, including entry-level applicants...
Operations
Work at office
U.S. Customs and Border Protection
New Braunfels, TX
1 hour ago
Management Trainee: Fast-Track to Branch Leadership
$53k
...Enterprise Mobility is hiring for its Management Training Program, offering immediate openings where you’ll learn business operations from day one. As a manager in training, you will develop customer service skills while based out of one of our neighborhood branches....
Operations
Traineeship
Immediate start
Enterprise
New Braunfels, TX
4 days ago
Security Guard (PT & FT shifts available)
$28 per hour
...vehicles or people in the property; Remove wrongdoers or trespassers from the area; Secure all exits, doors and windows after end of operations; Check surveillance cameras periodically to identify disruptions or unlawful acts; Investigate people for suspicious activity or...
Operations
Shift work
Excelsior Defense
New Braunfels, TX
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Head of Delivery, AI Operations. Be the first to apply!