BARTENDER

BartenderLOCATION: Hard Rock CafePOSITION TITLE: BartenderREPORTS TO: Department Manager and/or General ManagerDIRECT REPORTS: NoneDATE CREATED: 28/8/2018POSITION SUMMARYThe Bartender is the stepping stone…the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).PRIMARY RESPONSIBILITIESMaking drinks to spec recipe.Demonstrating responsible alcohol service.Serving food.Handling cash & other forms of payment.Making proficient sales transactions - using a point-of-sale system.Properly checking I.D.s – for guests who appear to be under the legal drinking ageMaintaining proper cash drawer balances.Directing guests to areas/restrooms.Demonstrating impeccable product knowledge.Suggestive selling - using proven techniques.Maintaining a clean and organized bar area.Maintaining proper product pars – through bar pulls & inventories.Stocking liquor, beer, wine and glassware throughout the shift.Properly labeling, dating, covering and refrigerating prepped items for the bar.Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware.Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc.Answering questions - accurately and politely.Creating memorable experiences.Entertaining guests to create "Raving Fans."This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.